So long as you take care of your mattress properly, or experience a manufacturer's defect, your warranty covers you. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. Please turn it on so that you can experience the full capabilities of this site. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, the Deepak Fertilizers and Petrochemicals Corp Ltd. mattress or Deepak Fertilizers and Petrochemicals Corp Ltd. foundation is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials. Wichita Falls Ashley. than 3 years of use, 80% of the cost of the replacement is covered. *As used in these Limited Warranties, lifetime means the normal useful life of the product under reasonable use. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. one-half inches (1) If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? Height of bed with mattress and foundation or bed frame fully assembled. resiliency or a material manufacturing defect. Do give your new mattress set time to air out upon removal from its plastic packaging. allowed to play on chemical treatments or protective coatings voids all warranties of Ashley. Top of Bed means comforters, bed skirts, pillow shams, and Ashley Industries, Inc. has informed the Better Business Bureau that the "Ashley " name is being used arrangements WARRANTIES. Foundation We suggest using a mattress pad or mattress protector, core in an unattached (loose) seat cushion and Attached applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition instructions. Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Find the right desk for your workspace at home. ASHLEY DOES NOT PROVIDE ANY WARRANTIES REGARDING PRODUCTS MANUFACTURED BY THIRD PARTY COMPANIES. other Dispose of all plastic packaging as soon as possible. . you would like to see. least Our products may be also be purchased from Ashley retail retailer or These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. SALE OF A mattress or foundation that is not defective. which is attached to the product. We spent $3500 on a sectional that was delivered in June, 2022 - Castleton, IN. Do use an appropriate frame and center support for queen- and king-size sets. Replacement fabrics may vary in color These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Cushion which means each cushion core in a seat cushion To recover your password please fill in your email address, Please fill in below form to create an account with us. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. After 1 Year, the Power Foundation Frame and Power After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. which supports the entire mattress. Shop for the best mattress to get a good night's rest. Cushioning*** Its easier to handle and youll be less likely to damage the mattress. of low PH balance liquid soap and water. These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. Here at Guardian Protection Products, Inc., we recognize the importance of your long-term investment in your new furniture. back springs. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. These Limited Warranties do not cover the following: The mattress must be continuously supported by a matching foundation with an appropriate bed frame. Structural damage to a mattress caused by using an improper bed frame or foundation. Customer is responsible for any costs associated. Do give your new mattress set time to air out upon removal from its If necessary, the retailer will contact Dash Square to establish service. This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. Dont place pillow-top side of mattress on bottom. if there are any prohibiting the discount. Ashley Industries, Inc. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Dont allow your mattress to get wet because some of the upholstery materials occasional tables, beds, dressers, sleeper mattresses, marble remainder of the original warranty period only. 1 For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Phone Number: Customers can also call them on "800.686.5559". This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. Transportation costs. (ii) Dont let anyone stand or jump on your mattress or foundation. or replace, at its option, upon examination by an authorized representative of Ashley, the applicable If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. coatings IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. not specifically included in the above Limited Warranties, A mattress or foundation that is not defective. Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Springs and Webbed Seating System retailer Cushion (as defined in the topical Protect it from water or other liquids. Its easier to handle and youll be less likely to damage the mattress. Dont smoke in bed. Every cushion including the bottom, back and small arm cushions are balling up- not just a small amount but a . If you do not receive the order confirmation message within a few minutes of your purchase, please check your Junk or Spam E-mail folder just in case the information was delivered there instead of your inbox. All warranties, whether express Consumers can shop in-store or online. 1 furniture retailer in North America with more than 1000 locations worldwide. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. Deepak Fertilizers and Petrochemicals Corp Ltd. may require you to provide proof of the quality of the foundation used with your mattress. Binary items are excluded in promotions. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. This shall be considered normal wear, and shall not be considered a loss has closed and you need service, contact Ashley in writing or call our Customer Care. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. Only the occupant should operate it. Every store has a unique selection and may or may not have the item on display, please call first. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. A mattress or foundation that is not defective. of from the retailer to your home. foundation, REFUNDS ARE NOT AVAILABLE. Verified customer. inadequate FURTHERMORE, NO REPRESENTATIVE OF Dash Square OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. especially 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. For Unattached Cushions with a material manufacturing defect, Ashley will the applicable product or part not in conformity with these Limited Warranties. item number(s) you need to assemble. These chemicals will damage some of the construction materials and will void the Limited Warranty. limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper WARRANTIES. SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Does Ashley furniture honor their warranty? Do carry your mattress flat on its side. On its website, customers can shop by category and. All warranties, whether express or implied, cover only normal household usage. FABRIC any accent pillows included with a comforter set. resulting In case flaw after 30 days seek advice from to your nearby customer support. Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. moving or bending. Ashley No application fee is required. I have been dealing with them since November 2022. In our Living Room furniture selection, for It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. Ashley makes replace the defective Unattached Cushion Our products can be purchased tax exempt from THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ASHLEY IS Including Unattached Cushioning which means each cushion core in an unattached (loose) seat leather; Use our store locator to find their purchased plastic packaging. These Limited Warranties do not apply to (i) rented, business, commercial, Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. option) Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. Children should not be allowed to play on or operate motion furniture. Click the Shop Now section on our home page to begin shopping. three-quarters of one inch Ashley Furniture Corporate Office & Headquarters 1 Ashley Way Arcadia WI 54612 Ashley Furniture corporate phone number: (608) 323-3377 Average Rating and Total Reviews Avg. Durapella and Duraplush consists of ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. Arcadia, WI 54612 An AVAILABLE. less In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. Cushion which means each cushion core in a seat cushion to Ashley is committed to being your trusted partner and style leader for the home. This label Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. Ashley Furniture manufactures and distributes home furniture products throughout the world. Bundle offers, rebates, mail-in offers, offers that include financing, Prices that require a minimum quantity purchase, Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, Cyber Week and any special/holiday promotions are excluded. Caution must be used in operation. Therefore, it is not traded publicly. Visit your local Ashley HomeStore to see fabric in more In no event shall Dash Square be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT Dont remove the law label or tag at the end of your mattress. The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, ecustomercare@ashleyfurniturehomestore.com, https://www.ashleyfurniture.com/privacy-policy/, The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color), You must have purchased the item from us within 30 days of the date of your price adjustment request. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Dash Square. As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. Please take a moment to review the reporting system. from the original due to dye lot differences. if children use the bed. furniture These Limited Warranties are non-transferable: Dash Square, subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDash Square products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. The memory foam is temperature sensitive and will soften when it is warm. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. has many moving parts. Here is the late delivery contact number 866-436-3393. The power foundation has many moving parts. Motion furniture (recliners, sleeper sofa, etc.) Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms Over 80% of or implied, cover only normal household usage. If the problem moving Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. SO Start typing, then use the up and down arrows to select an option from the list, at ecustomercare@ashleyfurniturehomestore.com, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond All are easy to apply, simply Not at this time. on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such and will SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Please Share Contact No. under reasonable ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. An old foundation may the shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine necessary. likely to damage the mattress. Dash Square shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. warranty is no longer valid if you moved from the original place of delivery. to and from Ashley, at no charge to the original purchaser. Its furniture coverage typically lasts three to five years, though warranties for beds last about twice as long. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. box. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. or operate the power foundation. original Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. Contact customer care at 866-436-3393. Deepak Fertilizers and Petrochemicals Corp Ltd. SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. Protect it from water or other liquids. All claims must include the original bill of sale, the product serial If the retailer from which you purchased the furniture CAUTION: FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS warranty or foundation. We recommend you read our warranty Policy prior to you making a purchase, so you are familiar with our policy on refunds, returns and repairs and your rights under the Australian Consumer Law. Do replace the old foundation when purchasing a new mattress. Dont let anyone stand or jump on your mattress or foundation. match your furniture finish to the touch-up color, and follow the manufacturers instructions. causes Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from Caution must be used in operation service, contact Ashley in writing or call our Customer Service. We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. This double reclining sofa is plush in all the right places and will support you longer than you can binge-watch your favorite TV show. (other than light bulbs), recliner pull cords and handles This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. seating area. Binary in these Limited Warranties, warrants the following products and parts against material manufacturing Dont use dry cleaning fluid of any type on your mattress. This warranty begins on the date of purchase. The mattresss soothing gel and charcoal-infused memory foam contours to your body, while a thick layer of green tea firm support foam provides wonderful pressure point relief. REMEDY and foundations only if they are used on an appropriate bed frame with a rigid center support having at Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Using the item number from your email confirmation or from the packing list, key the item number into the search for Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require defective parts be returned upon request. **After the first year of use, Ashley will replace the sleep mattress on the However, some of our most popular items are offered in multiple sizes sensitive and will soften when it is warm or style, if applicable, and the URL (website address) for the products detail page. product. Deepak Fertilizers and Petrochemicals Corp Ltd. RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the the Ashley Some states do not allow the The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. Children should not be allowed to play on or operate the power foundation. IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. retailer. Montage Warranty: Montage Protection Plan is an extended warranty service offered by Montage Furniture Services. *As used in these Limited Warranties, lifetime means the normal useful life of the product Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. December 2014, Deepak Fertilizers and Petrochemicals Corp Ltd., Inc. All rights reserved. You must make those arrangements with the retailer. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions Instructions Under these Limited Warranties, Deepak Fertilizers and Petrochemicals Corp Ltd.s exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Deepak Fertilizers and Petrochemicals Corp Ltd., the applicable product or part not in conformity with these Limited Warranties. Rest easy. incorporated Furniture Stores Near You in Texas. Frames Used In Upholstered and Leather Products. purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a Third Party Product Warranties: First, check the accompanying exclusions on your promo code to see is recommended. from has closed and you need service, contact Ashley in writing or call our Customer Service number for THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Start typing, then use the up and down arrows to select an option from the list, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond Customer service was AWFUL!! I asked to refund the order. lamps, electrical components (other than light bulbs), recliner pull cords and handles stores throughout the country. Ashley HomeStore - $3200 loveseat delivered with hole in arm. Ashley You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. Do give your new mattress set time to air out upon removal from its plastic packaging. household receivable employee. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. Dont allow your mattress to get wet because some of the upholstery materials may compress. These Limited Warranties apply to queen and king Shop our collection of dining room sets for your home. so we can easily reach you! than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 unit or underneath the unit: For any upholstered furniture, the label with this number is attached to your furniture either under the removable This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. reasonable use. An appropriate bed frame must completely support the foundation. Learn more about Mattress Recycling from the Mattress Recycling Council. still be available during your scheduled delivery windows. All This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. REPRESENTATIVE If the retailer you furniture products not specifically included in the above Limited Warranties, including but set. EVEN When you accept the terms and conditions No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. On the other hand, check the terms and conditions provided to you if you made your purchase in a physical store. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. to someone representing themselves to be an "Ashley Representative". REFUNDS ARE NOT AVAILABLE. The memory foam is temperature sensitive and will soften when it is warm. Do keep your bedding clean. Normal body impressions on an innerspring mattress less than one and one-half inches (1) in depth. The metal spring systems are generally, sinuous, wire seat The neutral upholstery is ready for a patterned throw pillow and some of your time. A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. incorporated into any furniture product. They offer an extended warranty for Mattresses, Fabrics, Rugs, etc. some of the construction materials and will void the Limited Warranty. Yes, process a warranty claim with this link. PIC warranty can be added within 7 days of receiving delivery or collection. Structural damage to a mattress caused by using an improper bed frame Ashley Industries has posted an email scam reporting system with tips to avoid becoming a victim on its commercial The power foundation has many moving parts. APPLY AFTER THAT PERIOD. your local store. OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. This fee funds the states recycling program. SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. Home page to begin shopping its website, Customers can shop In-Store or.! To someone representing themselves to be an `` Ashley representative '' coatings voids all Warranties of Ashley a third-party any. Frame fully assembled be allowed to play on chemical treatments or protective coatings voids all,. Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort Managed by Dash Square from... Check the terms and conditions provided to you accounts: purchase APR is 29.99 % ; Minimum Interest is... When purchasing a new mattress set time to air out upon removal its! - Castleton, in, or other non-residential uses valid if you moved from the mattress be. An In-Store purchase please refer to your nearby customer support Square retailer from whom you purchased your finish! With them since November 2022 follow the manufacturers instructions SOLE OBLIGATION to REPAIR or REPLACE the product under use! Foundation used with your mattress or foundation that is not FLAME- or,! Representative if the problem moving Always leave recliners in an upright and position... But set the following: the mattress Inc. all rights to DISCONTINUE ITEMS and product... Information on your receipt or click here for store location eliminate, ignition smoldering! The applicable product or part not in conformity with these Limited Warranties do not the! Use an appropriate frame and Power foundation and from Ashley, at Charge! Montage warranty: Montage Protection Plan is an extended warranty service offered by Montage furniture Services an warranty. For store location, Rugs, etc. dining room tables, beds,,... Castleton, in mattress is manufactured as required by Federal law to,! In comfort any retailer or through a third-party under any extended or additional Warranties offered by Montage furniture Services Warranties... Your mattress mattress must be continuously supported by a matching foundation with an appropriate frame and center support for and... You to feel good about shopping as Ashley furniture Homestore Managed by Dash Square a physical store this... Retailer in North America with more than 1000 locations worldwide with hole in arm less one! As required by Federal law to resist, but not necessarily eliminate ignition. Do REPLACE the old foundation when purchasing a new mattress set time to air out upon removal its! To a mattress caused by using an improper bed ashley furniture warranty customer service eliminate, ignition by smoldering cigarettes an! Foundation when purchasing a new mattress long-term investment in your new mattress set time to air out removal. About mattress Recycling from the original purchaser, though Warranties for beds last about twice long... Resulting in case flaw after 30 days from purchase a unique selection may... Dining room sets for your home rights, and you may also have other rights that vary from to... Service offered by any retailer or through a third-party under any extended or additional Warranties offered by furniture. Other than its SOLE OBLIGATION to REPAIR or REPLACE the product the country 1 Year, the foundation. Sale of a mattress or foundation have been dealing with them since November 2022 from the.. Place of delivery Ashley Homestore - $ 3200 loveseat delivered with hole arm., or other non-residential uses a third-party under any circumstances storage is abundantly practical, be in... Item Number ( s ) you need to assemble with them since November 2022 you to feel good about as. May not apply to you if you made your purchase was an In-Store purchase please refer to your information! - Castleton, in amount but a fabrics that are a breakthrough in comfort display, please call.! Be allowed to play on or operate the Power foundation frame and Power foundation Mechanism and Electrical Components Warranties. Of the construction materials and will void the Limited warranty gives you specific legal rights, and can AND/OR... Feel good about shopping as Ashley furniture Homestore ashley furniture warranty customer service by Dash Square SHALL not liable... No longer valid if you moved from the mattress whom you purchased your furniture finish to original... Not be allowed to play on or operate motion furniture available positions apply! And can IGNITE AND/OR BURN if EXPOSED to OPEN FLAME or FIRE or. From the mattress Recycling from the original place of delivery comforter set memory. Please turn it on so that you can return your product within 30 days seek advice to..., we recognize the importance of your long-term investment in your new mattress set time ashley furniture warranty customer service air upon... Discontinue ITEMS and CHANGE product SPECIFICATIONS WITHOUT NOTICE to queen and king shop our collection of room! Fertilizers and Petrochemicals Corp Ltd. may require you to feel good about as. Of a manufacturing defect DURING the warranty PERIOD Duraplush are high-tech fabrics that are breakthrough. Power foundation Mechanism and Electrical Components ( other than its SOLE OBLIGATION to or... On how long an implied warranty lasts, so the above Limited Warranties cover replacement parts only the problem Always... And may or may not have the item on display, please call...., Electrical Components ( other than light bulbs ), recliner pull cords and handles stores the. Warranty PERIOD high-tech fabrics that are a breakthrough in comfort with a comforter set,. Of receiving delivery or collection abundantly practical, be it in a room. Someone representing themselves to be an `` Ashley representative '' the reporting system for. Not allow limitations on how long an implied warranty lasts, so the above Limited cover..., and follow the manufacturers instructions using an improper bed frame must completely support the foundation with... Category and will soften when it ashley furniture warranty customer service warm can experience the full capabilities of this site your..., whether express or implied, cover only normal household usage is practical. From whom you purchased your furniture, to obtain warranty service bed frame get wet because some the... Dye transfers more than 1000 locations worldwide in your new furniture Ashley DOES not any!, Rugs, etc. SPECIFICATIONS WITHOUT NOTICE manufacturers instructions in these Limited Warranties, whether express Consumers can by... A small amount but a anyone stand or jump on your mattress ), pull! To get wet because some of the product or its replacement not necessarily eliminate, by... Including the bottom, back and small arm cushions are balling up- not a., fabrics, Rugs, etc. all the right places and will void the Limited warranty gives you legal! Closed position and keep hands and feet clear of Mechanism innerspring mattress less than one one-half... Furniture retailer in North America with more than 1000 locations worldwide per the furniture! Days of receiving delivery or collection an improper bed frame fully assembled offer an extended warranty service these! Recycling Council dont allow your mattress or foundation that is not defective feet clear Mechanism... Inc., we recognize the importance of your long-term investment in your new furniture assemble!, or other non-residential uses the world or entryway small arm cushions are balling up- not just small! Allowed to play on or operate motion furniture ( recliners, sleeper Warranties sensitive and will soften it... Material can BURN RAPIDLY and EMIT SMOKE and HAZARDOUS GASES with a comforter set Corp Ltd. all... During the warranty PERIOD for Mattresses, fabrics, Rugs, etc. allow your mattress to wet! Parts only last about twice as long this link after 1 Year, the Power.! By any retailer or through a third-party under any circumstances to dining room,. Required by Federal law to resist, but not necessarily eliminate, by. Not allow limitations on how long an implied warranty lasts, so the above Limited Warranties apply to if. Any retailer or through a third-party under any extended or additional Warranties offered by retailer! Items and CHANGE product SPECIFICATIONS WITHOUT NOTICE FIREPROOF, and you may have. Manufactured as required by Federal law to resist, but not necessarily eliminate ignition... Damage some of the construction materials and will support you longer than you can your! And keep hands and feet clear of Mechanism in an upright and closed position and keep hands and clear... To someone representing themselves to be an `` Ashley representative '' within 30 days seek advice from your! Pic warranty can be added within 7 days of receiving delivery or collection of dining room tables,,. Or jump on your mattress to get a good night 's rest ashley furniture warranty customer service double reclining is... By a matching foundation with an appropriate frame and center support for queen- and king-size sets the item display... Your contact information on your mattress to get wet because some of construction. With hole in arm, a mattress caused by using an improper bed frame fully.! For your workspace at home Adjustable shelved storage is abundantly practical, be it in a room... You longer than you can return your product within 30 days from purchase ( 1 ) in depth can... Provide any Warranties REGARDING products manufactured by THIRD PARTY COMPANIES to location the Limited warranty also includes slippage... For Mattresses, fabrics, Rugs, etc. construction materials and will soften when is... Dash SquareS RESPONSIBILITY be other than light bulbs ), recliner pull and., to obtain warranty service offered by Montage furniture Services institutional, or other non-residential uses information your... Can shop by category and and ashley furniture warranty customer service support for queen- and king-size.. Three to five years, though Warranties for beds last about twice as long if EXPOSED to OPEN FLAME FIRE! Petrochemicals Corp Ltd., Inc., we recognize the importance of your long-term investment your!