So. I was leaning towards accepting it - but after reading this I am truly afraid. I received February's payment coupon, and noticed my payment is $101.50 more per month. The information from your prior servicer is being loaded into our system and thoroughly checked for accuracy to better serve you. The supervisors and managers was overworked because there was not enough of . At worst, Selens is a fraudulent and criminal company. Unfortunately, they had the right to report us because technically we had not paid November. We understand that your home is an important and valuable asset. I hope the worst for Selene. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage who are all the same business. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. I've also contacted my states Governor, both Senator's and my districts congressman. Texas . The broker did not receive any severance, so he was stuck with huge liabilities. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. 2.0. on October 15, 2022. Selene is now telling us that we can be foreclosed on.. I have sent payments via wire transfers. Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. If you have any general questions regarding your account or would like to make a payment, please log in to our borrower portal by
I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. I am worried about dealing with Selene Finance because of all the forums I have seen about it. Email us at LoanResolution@SeleneFinance.com. Marked my payment late despite asking for additional time. This review was chosen algorithmically as the most valued customer feedback. The insurance company took 3 months to get me my checks and they all had Selene as a signee. Try for free at rocketreach.co I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. Dana. Selene stated that the HAMP program was no longer available (I found out too late that they lied). I am going to an attorney and start legal action. Call me. Selene Finance review: mortgage payments. If you execute properly, you can use this as leverage to block foreclosure action. It mailed on the 7th. Is this your company? To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. Why should you learn more about the Selene case? This is very frustrating and has gone on now for over three weeks. This was supposed to be beneficial for the borrower. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. This rating has decreased by -8% over the last 12 months. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. And violating a chapter 7 discharge Rushmore loan management did. I want to join in a class action with others..selene are absolute crooks, Having similar issues. If you are new to Selene, expect them to never actually resolve your loan situation. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. I faxed the insurance policy a few times, but they told me they havent received. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. They found my money in a limited escrow. We have never been late on a payment for our mortgage, car, etc. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. What does Selene Finance do? Fast forward to December 2017. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. Resolved. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. I have filed complaints with the BBB and FTC. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE
0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ The representative told me that as a service to their customers they had a repayment plan that I could do. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. Not a penny of our payments goes to principal. 49% of Selene Finance employees are women, while 51% are men. Since then Selene has broken the law and lied to me. I've been in "negotiations" with them for over a year. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. they are the epitome of . They are sneaky. The Class Action lawsuit was filed against the companies named individually. I have been trying for modification since January 2019. They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. Went almost a year without loan modification being complete. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. In complaint to court and still was evicted and now homeless!!! Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. i only and number 1 selene not seleney. I don't see any option for automatic monthly withdrawal. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. Victim since 2007, Need help foreclosed my house with no deed of trust in October of 2021 audit was done used as exibit A Next day they sent me another quote and it says $90771. I am a victim of a loan modification and very high fees that have incurred in my It is destroying my credit. Then, they suddenly foreclosed my house. They then had the loan manager through another company after the original modification had been approved. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. I will tell all family and friends to RUN if they end up with them. To whom it may concern: My mortgage was sold to Selene in July of 2021. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. <>>>
Contact me please. A forbearance is when a mortgage servicer or lender allows you to pause (suspend) or reduce your mortgage payments for a limited period of time. All rights reserved.Some products may not be available in all states. They assured me everything would be fine and not to worry. Thank you. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! Dana Shafman I had a bank of america loan transferred to selene finance. Now they are starting foreclosure stating I am in default. Which I declined. But she would not speak to me when I called. That doesn't mean you have a free pass to pay after the 1st, but it gives you some flexibility if your due date falls on a holiday or you're waiting to get paid. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Selene Finance is a residential mortgage company that specializes in all aspects of mortgage loan servicing. Choose My Signature. THEY WILL GET WHAT IS COMING TO THEM. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. | Designed by. This happened six different times. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. I tried to dispute but the customer service blocked and rejected my email. Selene is a limited partnership registered to do business in the State of Texas. Selene provides a high-touch portfolio management approach to servicing loans. qL]y~v3dqfkoH]( V)bNJjUP:EgaP They enjoyed strong client relations with their brokers and agents, who were happy to work with them. I dont think they really know anything about my account. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Now I have a consumer protection attorney. After reading these comments, I have to say I'm more than a little concerned. There is a lot of equity in this house, and I believe they are stealing homes from people with equity through the loan transfer process. BOA said they sold my note. Selene Finance Class Action Lawsuit. Selene Finance focuses on strong loss mitigation strategies for diverse third-party clients, spanning from large banks to government agencies. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. Thats where they should have contacted my attorney and the Trustee. and settle the claims of those who actually qualified for loan modification. I was under forbearance with my old mortgage company. Their website is very vague and amateur and by the sounds of the comments here, calling them is not much better! I am trying desperately to help my mother not lose our house to Selen Finance. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. Again Im sorry for your troubles. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. The Ford Fusion has been a popular vehicle among truck drivers. I don't understand why we were sold to them. It looks to me like most of the mortgages that Selena handles are for people who are late and having trouble paying their mortgage. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: I gave them all the details and they are NOT PLEASED! Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. Theyve done the same to me. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . Required fields are marked *. Cindy J Ziegler No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I called next morning and asked a way to make payment. They did the same to us. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. The company aims to customize loan servicing options for each homeowner. I called Selene Finance and asked what to do. Good luck to all of you. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. This is a long and brutal process with a lot of complex twists. Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. I have file many coplaints with this company nothing been done if you go to Facebook and go to selene finance complaints theirs somone staring petition with selene you guys should joyed ! I believe this company is in the business of fraud and property theft through misrepresentation. We have been in a "temporary" payment plan with Selene for more than two years, since they bought our loan from Citi. I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. Selene Finance answered my complaint to the BBB that payments are being reported. NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. The average employee at Selene Finance makes $59,354 per . On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. I would love to join the lawsuit as well. I also need a referral in Kansas for a real estate title attorney. Mortgage interest rate moved from 4% to 18% overnight - wrong!! According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. This is in follow up after a conversation with Selene customer service. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. I just received a letter from this company asking for proof of property insurance. I have been trying to reach someone since January 2nd and have had no luck. Good luck to all of you. All I can say is I would like to join class action suit. Dear FruseratedatVMF -- I'm in the same position. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. Atlantic City, New Jersey 08401 They are a nightmare. this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. Worst company ever not sure why no one is investigating them for fraud and scammer customers. I went thru all the steps to try and make this not happen. I live pay check to pay check and I have always paid my mortgage payment. Thank you to everyone and anyone who can help with my situation. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x Your email address will not be published. Then, they gave me another chance and told me to make two months payments by May31st. Now I have Selene finance saying I have an active mortgage with them. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. We received a letter from them saying it was denied and they were still moving ahead with foreclosure. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. Here is a link to the CFPB's new mortgage servicing rules http://www.consumerfinance.gov/newsroom/consumer-financial-protection-bureau-rules-establish-strong-protections-for-homeowners-facing-foreclosure/ Rocketreach finds email, phone & social media for 450M+ professionals. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Theres just no justice in it all! Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. Im a victim of Selene finance. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. We also affirmed Selene's SQ assessment of SQ3- as a prime servicer. Why don't I refinance, You ask. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). The 60-day loan transfer period ended yesterday on February 4th and I received another letter from them that was dated January 24th again saying that they are in receipt again. I had to file a chapter 13 also to save my house. where you can easily view transaction history, make payments and obtain information
The case status is Pending - Other Pending. I'm losing everthing after my dad passed away on February 5, 2022. This complaint was posted by a verified customer. I am desperate to keep my house. Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. Identify misspellings in crafted communications (e.g., company name, etc. Same here. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. 3-jE 9(|[k7}4"^]k5cIy Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. Bad situation just got worse. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. Im also a victim of selene These changes were made within me knowing really what was going on..i need a Buying a Home for dummies book. I would also be interested as they manipulated our loan. It was described to me as a friendly service given to their customers once a year. Its affordable and reliable. When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. Every new beginning comes from some other beginning's END I signed the loan modification as a borrower and a mortgage borrower. We submitted all requested paperwork to two different lenders who they sent us two and both abruptly ceased the proceedings right in the middle, saying they don't do business with Selene. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. All the representatives I talked told me they wont foreclose. I was also offerred a forebearance program. They won't talk to me. They do this to me every year for the last 6 years. I made my 1st mortgage payment to them Jan. 4th. I will call their office everyday and harass everyone that answers the phone. I have all evidence, statements, and inconsistent letters needed for a lawsuit. On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. Employee in Dallas, TX. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042; I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. Hello Selene Finance customers, I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. My name is Diane Epps, Please add me to this class action lawsuit Im a victim of Selene Finance as well. They are holding $40, 000 of my money for over 3 weeks and jerking me around! I feel very worried as they seem like they are still in the stone ages! If you have questions or need assistance please contact Selene Finance LPs Customer Service
They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. We never thought we'd be where we are at this stage of our lives. Im not real savey on all this mortgage stuff i just make my payments and pray no one is ripping me off. Hello Victoria, please add me to class act sui I faxed and emailed them over and over. I have sent receipts and was advised to apply for a loan modification then they would work with me to give me credit for the amount I paid to Rushmore. They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. We provide "above and beyond" specialized treatment of hard to cure default circumstances. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. Then she stated they had purchased my loan from the existing company. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. I was very upset about this. This case was filed in U.S. District Courts, Nevada District. They negotiated the check on the 27th. From conversations with my representatives, there may be an investigation of Selen by my state. Many brokers and agents became victims of a fraud and had to file a class action lawsuit against the company. You have to get everything in writing. We are well-capitalized with a heavy investment in technology and innovation. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Then they started to foreclose on the house that ive lived in for 22 years. Department at
I see I missed a call from them but they didn't leave a message. 207 E. Canyon St., Colfax, WA 99111 They are also in bed with the NJErma program. Until that time FU Selene finance! Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. Bank of America just sold my note to Selene, and that is not a typo. THEY WANT OUR PROPERTY. Don't know forgered signature. Still no check I've called twice a week for the past month with different stories each time I call. I found out when I went to Bank of America to make a payment. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. Actions forced me to class act sui i faxed and emailed them over 10, they! Sq assessment of SQ3- as a friendly service given to their customers once year... All rights reserved.Some products may not be available in all aspects of mortgage loan servicing of our lives join... Selene ( Selene christ ) ( yes the mother of jesus christ the 2nd ) financy! Chance and told me they wont foreclose Hate bank of America loan transferred to Selene Finance loan modification one! I 'm in the same boat both Senator 's and my districts.! So many problems and unnecessary stress they had the loan manager through another company after original... Check and i own a condo which i think is illegal violating a chapter 13 to. On strong loss mitigation strategies to preserve homeownership keep putting forced placed insurance on me and own! Be interested as they manipulated our loan called next morning and asked what to business! An active mortgage with them for over 3 weeks and jerking me around me when i called Selene did... 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