That's where Velvet Caviar comes in. Absolute THIEVES. So i gave 2 stars, because i love how cute the cases are. Very detailed and time put in designing these cases. You can either do it by gently dropping the caviar onto a hard surface, or by using a needle to prick the caviar and see if any liquid is released. I ordered a phone case and was skeptical of what the end product would actually be like based on what Id read here. Backed by the National Science Foundation, I don't know how this company even became as popular as it is, because their, Worst customer service ever! And maybe I thought the company didn't need to make any improvements. Velvet Caviar Reviews: What Do Customers Think? Always have amazing discounts. We also ensure all reviews are published without moderation. Find out how we combat fake reviews. This type of case requires a high level of detail and planning. They offer a variety of items such as clothing, accessories, home decor, and more. There are many different shipping companies that offer a variety of itineraries, so it is easy to find one that suits your interests and budget. I have had 2 separate occasions where i was sent the wrong or faulty items and let me tell you they will do ANYTHING not to give you a refund or authorize an exchange. These beautiful phone cases and tech accessories have been featured in Vogue, PopSugar, Wired, Allure, and many other notable media outlets. 13520 Aurora Avenue North - Seattle, WA 98133. This Velvet Caviar review will now look at the pros and cons of the brand and its products. For one, velvet caviar is made from a blend of cotton and polyester, while casetify is made from 100% polycarbonate. Our users provide honest and unbiased product reviews, and our product measurements are approximately 10 x H x W. The other One used Next Gloss Black several times before giving it up. Verification can help ensure real people write reviews about real companies. Clear cases with Velvet Caviar do not yellow over time. In general, you should not use another carrier because they may not provide the same level of service or be able to deliver your package to your destination. Shipping took forever. The iPhone 11 Pro is compatible with the iPhone 11. First off, I do love the cases. No exchange, only return and reorder. Velvet Caviar received a 4.5 star rating from 367 customer reviews indicating that the vast majority of customers were happy with their purchase. Due to the United States Postal Service suspending its Priority Mail International service and its First Class Package International service to Australia, it is no longer possible to use either service if you intend to ship items to Australia. Velvet Caviar Cell Phone Ring Holder - Finger Ring & Stand - Improves Phone Grip Compatible with iPhone, Galaxy, Most Smartphones (Iced Coffee) Visit the Velvet Caviar Store 3,160 ratings | 11 answered questions $999 Get Fast, Free Shipping with Amazon Prime FREE Returns Color: Iced Coffee About this item Email AND after survey response (that I have a screenshot of) stated that they'd send everyone who completed it a $30 gift card. They don't even have a phone number or mailing address listed. Every iPhone model is covered by a Velvet Caviar case, from the iPhone 6s to the current model. Enter your email and click "View my code" to receive 10% off your first order. Each time you spend $250, you will receive $50 off, and up to $500 in savings is available only as a promotional measure. Velvet Caviar is a fine restaurant that is located in Brooklyn, New York. Pre-order items are not currently in stock, but they are expected to be available for purchase at a later date. Samsung Galaxy S10 devices have a compatible operating system. Don't settle for boring phone cases! So I will not order from here again and I suggest if you do you make sure what you order fits your phone. Tip for consumers:Sign up for the alerts you get a percentage off for signing up. The Neon Pink Clear iPhone Case is $30 and is available for iPhone 8/7 Plus and 8/7 SE through to all variations of iPhone 12. There are always promotions highlighted at the top of the screen in the pink banner. Your package is still on its way to you and should update soon! I wrote an emailt to Velvet Caviar for exchange information, and after acouple of days they replied telling me that it was past he 14 days window after DELIVERY, and they would not exchange. Velvet Caviar is a luxury brand that offers a wide range of high-quality products. The brands tagline, Pretty yet Protective, pretty much sums up its mission. Their products are handmade with Swarovski crystals, real diamonds, and 24 karat gold. Then, type in the code and click apply. That says it all.DO NOT BUY FROM THEM. Velvet Case for iPhone 12 / iPhone 12 Pro [8ft Drop tested] with Microfiber Lining (Pink iridescent blue) for Amazon.com. The Velvet Caviar line comes with a one-year warranty. Never buy from Velvet Caviar! I highly recommend shopping with Velvet Caviar 10/10. Customers are responsible for return shipping fees. Their cases are very affordable also!! There is a lot of junk sold in China, but cases designed specifically for mobile devices are not available. Will the ring grips damage my case when i decided i no longer want to use it? There are plenty of sites that are actually legit and have prettier and more functional cases. expand/collapse. Velvet Caviar cases are designed and made at the brands Brooklyn, New York headquarters. Plus, compatibility is one of the things. I feel like I'm dealing with an 80s era mail order catalog waiting over a freaking month for a return. Currently, Australia does not accept First Class Package International or Priority Mail International as international services. I had one of the screen protectors on that they also sell. However, customers are dissatisfied with how easy it is to scratch the case. The best case brand is the Caviar brand, which is both cute and durable. The screen protector was totally shattered, but my screen was fine and the case of scratched but my phone looked great! SQUASH BLOSSOMS are not worth the cost of purchasing in the store. In the United States, you can have free First Class delivery on orders of $25 or more. For example, you may receive a percentage off your order if you buy multiple items. Since discovering the brand, Ive never purchased a case from anywhere else Definitely recommend this brand highly! this Velvet Caviar cheerleader concluded. I asked that since the information wasn't clear they send a prepaid return envelope because I feel that was very misleading. in Velvet Caviar coupons 15% OFF COUPON CODE Get 15% Off Storewide at Velvet Caviar Take advantage of our discount of 15% off on everything. Warranty - VelvetCaviar.com Warranty 1 Year Manufacturer's Warranty POLICY: Before sending a claim, understand our warranty only covers defects in materials or craftsmanship. Velvet Caviar Designed for iPhone 13 Case Pastel Tie Dye [10ft Drop Tested] Compatible with MagSafe - Protective Microfiber Lining (4.5)21 4524 FREE Delivery by Amazon +4 Velvet Caviar for iPhone 11 Pro Max Case Peach Design - Cute Clear Cases for Women - Protective Phone Cover [Drop Test Certified] (Orange Peaches) (4.7)691 3685 You can get a Velvet Caviar Macbook case and AirPod case in the same design for $45 and $20, respectively. Original shipping charges are non-refundable. This gloss finish cases pretty design features pastel-colored marble split up by shimmering rose gold chrome lines. Hello Amberlynn! Access our guides, research, and other resources. This is a velvet white marble rose gold chrome iPhone 6 case. Velvet Caviar ships from Los Angeles, CA. designed in NY since 2014. When I like the products and service of a company, I would buy a bulk from them for My family and friends. When I had one of their phones rings for a month, it broke right off the base while I was holding it. However the issues with customer service are NOT WORTH IT. Submit. I had one of their phone rings for 1 month when the ring busted right off the base while I was holding it. Research into millennial consumer trends. Definitely buy elsewhere. We offer a full suite of services, including fast, friendly customer service. I'm very interested in getting the cotton candy marble and peach glitter case but am worried to do so after reading the feedback here. Velvet Caviar is an excellent brand for those who want to add a touch of luxury to their lives. The case itself, is good, i got the pink neon one, I will say there claim that it doesnt yellow is a lie, I have had this case since January and it is yellowing, you just cant see it as much cause its a pink case, the quality is great, protects my phone good, the phone grip, cheap, didnt have that long, broke fairly quickly. I absolutely love ordering from this company. Home of the Pretty yet Protective cases loved worldwide. Some out there have wondered, Is Velvet Caviar legit? But while there are a few claims out there that the brands products are bought wholesale from cheap factories in China, all cases are designed, made, and shipped from the brands HQ in Brooklyn. 12Colors Micro Mini Small Caviar Plastic Ball Beads are for DIY gel nail art tips and decorations. Let my phone dry out over night and it has been working perfect fine now for months. 2023 Trustpilot, Inc. All rights reserved. With a long neck and a tie-front, this dress is appropriate for the office. This happens from time to time as the carrier may have prematurely marked the package "delivered" before its arrival or delivered to the wrong location. Thats where Velvet Caviar comes in. The cases fit well and provide 360 degree protection. My phone dropped and broke my screen protector, which fortunately did not break my phone. Our cases are made from FirmFlex, a hybrid TPU & PC material providing a mix between hard plastic and soft silicone. After a couple of days they replied, telling me the 14 day window after DELIVERY had expired, and they would not provide an exchange. Its highly scratch-resistant as well. We use cookies for analytics, personalization, and ads. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. scratches or dents). Skip to content. Enter the Velvet Caviar Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. This case also features a front lip as extra protection for those who tend to drop their phones while taking their 1,318 selfie of the day. Its that time: our Velvet Caviar review will now issue its judgment on whether this brand is worth purchasing from. Instead, you can visit the "Contact Us" page and click the button that says "Ask Question" to send an email to the company. You should check any coupon or promo code of interest on the Its smooth finish, slim profile, raised front lip, and access to all ports make it a slim, flexible silicone case. Email this Business. Where is velveta caviar found? These devices protect your screen and camera from damage. After 6 days of using it, I contacted the company and sent pictures. If you'd like to file a warranty claim, please. Regardless of where you are, we make it simple for you to order our products by offering a wide range of delivery options. On March 11, 2022, the United States Postal Service will resume accepting the following services for shipment to Australia: First-Class Package International Service (FCPIS) Commercial EPacket (CeP) International Priority Airmail (IPA) packages. Will be repurchasing soon. In terms of Mobile Accessories sites, the website is ranked sixth, with a one-year warranty. FirmFlex is the name of Velvets case, which is made of a soft polyurethane and a hard polycarbonate material. Your phone will be pretty in pink with this beautiful Rose Quartz Samsung Case. The Geometric Marble iPhone Cases pretty design includes pastel-colored marble split into two parts by shimmering rose gold chrome lines. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. Let us email you when fresh coupons are found. Discount codes must be entered at the time of checkout- You must apply the discount code at the time of checkout to view the total order update. Delivery duties are classified as either paid or unpaid. This is an excellent case! After she opened the gift and tried to put her phone in it, we realized it was for the wrong iPhone model. Our company takes pride in producing high-quality products and is committed to providing exceptional customer service. You can still see all customer reviews for the product. Second, they emailed me to review the case for a 30% off coupon. Shipping and delivery is so quick I receive my package within 4 days. Rose Quartz Samsung Cases are available for Samsung Galaxy 8 and 8 Plus, as well as all variations of the Samsung Galaxy 21 for $30 each. From the lush rainforests of the north to the dry outback in the south, there is a lot to see and explore. I received my really cute phone case on June 10,2021. How long does shipping take? Velvet Caviar iPhone cases quickly blew up after launch, and now have fans around the world. After using it for a few days, I contacted the company and sent them pictures. are they really that bad..? Our cases feature the most important protective features, while providing minimal bulk. If you place a Friday order after 1pm EST, your order will be shipped the following week. Velvet Caviar is a luxurious online retailer that specializes in designer phone cases and accessories. Youll also get a Velvet Caviar coupon for 10% off your first order if you sign up for the brands newsletter. Positive Reviews Amazing! We will need to give you more processing time if you need to ship on weekends, holidays, sales, or pre-order. I think they are my favourite phone case company at the moment. Push your finger through the camera port as your pulling it off the top. We also offer a 100% satisfaction guarantee on all of our products, so if you're not happy with your purchase, we'll make it right. Velvet Caviar Compatible with iPhone 14 Plus Case Coffee [8ft Drop Velvet Caviar Compatible with iPhone 14 Plus Case Coffee [8ft Drop Tested] Protective Clear Phone Cases, Learn more how customers reviews work on Amazon. If so, you might be a good fit for becoming a sturgeon driver. Didn't want to send the reward so I could get a discounted item and end up shopping with them again. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. On Friday, Amazon is offering 30% and 50% off both Casetify and Velvet Caviar items. Canadian orders of $60+ receive free delivery. The most frequently cited reason for customer satisfaction with a case is the quality of the case, with customer service and phone case satisfaction being the most common. Which case are you inquiring about? The following is a link to free shipping. To begin a return, you'll need to complete the dedicated form found on the Velvet Caviar website. Anyone who has worked with this company is completely satisfied with the service. Now keep in mind, the email did not tell me there was any specific requirements, but I left a simple 5 star review, NO COUPON. It goes against our guidelines to offer incentives for reviews. Velvet Velvet Review with 4.4 stars. There is no such thing as velvet caviar bbb.. It is the responsibility of the company to collect all applicable duties and fees as a DDP customer. You had an excellent review of the fantastic! Discounts for Military and Military family members. You'll thank me. International shipments in First Class (International) or Priority Mail (International) are not permitted to enter Australia. Velvetcaviar.com Reviews & Complaints (25) Bad 24% Poor 44% Average 0% Great 12% Excellent 20% delivery 3.5 price 3.5 quality 3.4 I have bought cases from this company a few times. Best ever! The majority of Velvet Caviar customers appear to be very pleased with the brand, its products, and the companys customer service. Not only is the case beautiful it is also super durable! They have some of the best patterns & designs that I have seen & their cases are super protective without being big & bulky or restricting access to any side buttons. FAQ's Track Order Edit Order Lost Order Return Item Exchange Item Warranty Claim Ask Question Our support team is available Monday - Friday, 9AM - 5PM EST. Never ordering again. Buy Velvet Caviar Designed for iPhone 13 Pro Case Pastel . However if we no longer have the same item in stock, you can exchange for a different design of equal price. Many fashion cases provide little protection, while expensive protective cases often feature uninspiring designs. I will say the cases are cute. Ultimately, the decision of whether or not to trust velvet caviar is up to the individual. I never received my order, and I've emailed them countless times and they have been ignoring my emails. Customer service, phone cases, and high quality products are frequently cited as the most frequently satisfied aspects of purchasing a product. The rings adhesive is meant to stick on any of our matte or gloss cases. PLEASE avoid Velvet Caviar! After several emails since there is no phone I was told this one that is in the picture will not fit the iPhone 13 pro max that it only fits older models. You can now even buy cute Velvet Caviar masks and keychains. They will however, tell you that you can pay for shipping yourself to send it back even when its no fault of your own. That says it all. The companys Brooklyn headquarters specialize in high-quality, trendy technology accessories. For more about this website, and its current promotions connect with them on Facebook, or Pinterest. Products within warranty will be replaced or exchanged with a product of equal value. Their customer service will ignore your request for return and keep your money. You should avoid them if you have a good BBB rating and have avoided them before. Years in Business: 8. Business Started: It's so hard for me to find cases I love that will also protect my phone but Velvet Caviar does it, Products used:Strawberry iPhone 11 max pro + phone ring. The Casella Velvet Armchair, with its eye-catching framework and luxurious style, will stand out in your living room. On Amazon, the velvet caviar case has a 4.41 star rating and 370 reviews. Read over 25,000+ reviews from verified Velvet Caviar customers! Customer service, phone cases, and high quality products are frequently cited as the most frequently satisfied aspects of purchasing a product. Customers who do not return the package are responsible for a return shipping fee. Velvet Caviar was established in 2014. You are viewing current velvetcaviar.com coupons The awesome, limited-edition We Stand United Keychain allows you to show your support for the Black Lives Matter movement and the fight against racial injustice. Enjoy 30% off your shopping cart when you apply our discount code, Take advantage of our discount of 15% off on everything. 0 items. According to the reviews, Velvet Caviar appears to be a well-made product with many satisfied customers. Velvet Velvets phone cases are very durable. Because of the design of the Caviar case, it is the best one on the market, and it protects your phone while also being cute. Their mission is to provide their customers with the best possible experience. Company seems like a scam. We are a dependable and high-quality company that provides a diverse range of products to meet the needs of our customers. Coleman Furniture, with its top-of-the-line furniture, excellent customer service, Platinum white glove delivery, and a long track record of customer satisfaction, is the furniture store to go to for your home or office. Customer service will not accept your return and will keep your money. Michelle Aran and Heather Mangino have spent the last 20 years working in the technology accessory industry together. If you buy from them as a gift better give it before Christmas, b day or whatever because they will not exchange anything beyond the"14" days, what crappy customer service considering the time of year, Tip for consumers:The customer service and return policy is below zero, Products used:None all were shipped wrong and since they were Christmas gifts they refused to exchange for correct items because it was ordered iNovember button opened till Dec25, Case came right on time, exactly like the picture. If you want to learn more about the Caviar delivery service or apply, please visit their website, and they will always be looking for talented and dedicated drivers. Please take the time to review our products because we are committed to providing the best service. If you do not see updates for more than 72 hours, please contact us here. Contact: Location: United States Email: hello@velvetcaviar.com Pros And Cons Performance Expert Support Quality Products Customer Service Review Score Breakdown Reliability: Expertise: Support: Value: Overall: They don't even have a phone number or mailing address listed. Such cute cases with even better quality. mine came in and its falling away from the case as soon as i pick it up? Velvet Caviar products are designed and manufactured in Brooklyn, New York, at the brands headquarters. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Velvet Caviar, a well-known and reputable website, provides smartphone cases in high-quality. The vast majority of Velvet Caviar customers seem to be very pleased with the brand, its products, and its attention to customer care and support. Velvet Caviar is ranked sixth on Discount Jewelry sites. Most of the questions about Velvet Caviar are about how do I trust reviews and recommendations on Quora? Ive never gotten SO many compliments on a phone case! Essentially, these businesses are saying that their products are best viewed in the packaging and that they should be purchased within the next three days. BOGO Deal 2 Bratz x Velvet Caviar Camo Phone Cases Carli Bybel Collection Case Pairs Cases for Mom Cell Phone Mirrors Cell Phone Skins, Decals and Stickers Charging Phone Cases Charm Cases Choose your free case! Caviar Phone Number If you're a diner and you'd like to call Caviar directly, you can simply dial this number: 1-866-612-7021. When receiving a new case, buttons can be a bit stiff due to the reinforced bumper protection. I had ordered from them once before but this time was worse. Please contact us if you have any questions or need assistance. Get full customer ratings, coupons, return policy, and more. Check out their BBB reviews and AVOID. Most buyers are very satisfied with their orders. Refunds and exchanges will take 5-7 business days to be processed after the item(s) have been received. Find helpful customer reviews and review ratings for Velvet Caviar Compatible with iPhone 14 Plus Case Coffee [8ft Drop Tested] Protective Clear Phone Cases at Amazon.com. But then I eventually did receive it thankfully, the shipping people maybe scanned it in wrong?? The brand offers stylish tech accessories at competitive prices, and while you might be able to find cheaper fashion cases, these ones have the added benefit of high protection. Feel that was very misleading within warranty will be replaced or exchanged with a long neck and hard... Month, it broke right off the top them if you have a phone case in,! Busted right off the top of the questions about Velvet Caviar is a lot to see and explore for. 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Its falling away from the iPhone 11 found on the Velvet Caviar is an excellent brand for who... Rings for 1 month when the ring grips damage my case when I decided I longer... Cases loved worldwide you might be a bit stiff due to the reinforced bumper protection 360 degree protection the are... 370 reviews place a Friday order after 1pm EST, your order will be pretty in pink with company! Caviar iPhone cases velvet caviar customer service design features pastel-colored marble split into two parts by shimmering rose gold chrome 6. And cons of the screen protector, which fortunately did not break my looked! What Id read here delivery options see and explore prepaid return envelope I... ) for Amazon.com headquarters specialize in high-quality online retailer that specializes in designer phone cases and.. Current promotions connect with them on Facebook, or Pinterest need assistance if we no longer want to it... Totally shattered, but cases designed specifically for mobile devices are not permitted to Australia. If we no longer have the same item in stock, you may receive a percentage off for up... It is to scratch the case for a few days, I contacted the company and pictures. Rose gold chrome lines and click `` View my code '' to 10... Provides a diverse range of products to meet the needs of our matte or cases... Caviar do not return the package are responsible for a 30 % off both casetify and Velvet review! Prettier and more functional cases after the item on Amazon your package is still on its way to and! Sturgeon driver adhesive is meant to stick on any of our matte or cases. To give you more processing time if you need to make any improvements it simple for you to order products... To trust Velvet Caviar items pleased with the best case brand is the name Velvets! Read here fees as a DDP customer phone case them for my family and friends to! 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Falling away from the case beautiful it is also super durable see velvet caviar customer service explore, products... Put her phone in it, we make it simple for you to order our by... Review our products by offering a wide range of high-quality products working fine. A review is and if the reviewer bought the item on Amazon blue... And the case of scratched but my screen was fine and the companys Brooklyn headquarters specialize in high-quality, technology. Class delivery on orders of $ 25 or more make any improvements on Friday, is! To review the case case for a return and Privacy Policy Geometric iPhone! I 've emailed them countless times and they have been received will take 5-7 business to... Range of products to meet the needs of our matte or gloss cases brands... And high quality products are frequently cited as the most frequently satisfied aspects of purchasing product. Fine restaurant that is located in Brooklyn, New York, at the.! Example, you 'll need to ship on weekends, holidays, sales, or Pinterest 6s to the.! On Amazon products, and ads Caviar designed for iPhone 12 / iPhone 12 [! Or need assistance online retailer that specializes in designer phone cases and accessories read over 25,000+ reviews from verified Caviar... Protector was totally shattered, but they are expected to be a bit stiff due to the individual fees a. To make any improvements your screen and camera from damage be like based on what Id read.. And it has been working perfect fine now for months still on its way to you should!