The recalled units are Kidde Model Series 2040, 2050, 2060 and 2070 Smoke and Combination Smoke/Carbon Monoxide alarms. Before investing your hard-earned money in a product, educate yourself. I understand how challenging it can be to purchase a new product. We look forward to *********** returning our call, in order to provide a monetary refund with her, to resolve her case with us.Regards,*************************** Consumer Support Mgr First Alert. I did stated what happened and left my phone number. WebThe First Alert P1210E 10-year battery photoelectric smoke alarm, slim profile with escape light helps protect your home by providing up to a decade of uninterrupted monitoring. Activated 10/4/2022. The reviews provided by actual users can be helpful to potential buyers. Offer valid thru Then, when a customer leaves a voicemail at the end of a customer service survey and you actually care then you should call the customer back and make things right, but you didn't. WebFirst Alert Wireless Interconnected Photoelectric Smoke and Carbon Monoxide Combo Alarm with Voice and Location, SCO500B-3. Webfirst alert model p1210 recall. We are very disappointed to these products. The cover or sensor chamber is covered by dust or dirt. Power interruptions or loose connections to AC/DC hardwired smoke alarms. When the furnace is turned on for first use or the alarm is too close to the furnace.More items Our warranty is 10yrs- for replacement of alarms, not refund. They both gave me a low battery alarm around the same time over past few weeks. You must contact us within 30 days of receiving your product to claim an item as defective. To help you choose the right product, weve considered the needs and desires of each customer category. 6-Pack & BRK 9120B Hardwired Smoke Alarm with Battery Backup , White, First Alert BRK ADK-12 Smoke Alarm Adapter Plug for Kidde Hardwire Smoke Alarms, Pack of 12, FIRST ALERT BRK SC9120B Hardwired Smoke and Carbon Monoxide Detector with Battery Backup and FIRST ALERT BRK9120b6CP Smoke Detector Alarm | Hardwired with Backup Battery, First Alert BRK 7010B Hardwired Smoke Detector with Photoelectric Sensor and Battery Backup , White, First Alert Photoelectric Smoke Detector | 10 Year Sealed Battery Backup, P1010, First Alert Wireless Interconnected Photoelectric Smoke and Carbon Monoxide Combo Alarm with Voice and Location, SCO500B-3, First Alert BRK SC7010B Hardwired Smoke and Carbon Monoxide (CO) Detector with Battery Backup , White & BRK 7010B Hardwired Smoke Detector with Photoelectric Sensor and Battery Backup , White, First Alert BRK FG250B Dual Ionization Smoke Alarm with 9-Volt Battery, 1", White, FIRST ALERT SCO5CN Battery Operated Combination Carbon Monoxide and Smoke Alarm, Pack of 2 | Home1 Standard Home Fire Extinguisher, First Alert 0827-SA340CN SA340CN Smoke Alarm with Lithium Battery, First Alert SA303CN3 Battery Powered Smoke Alarm with Silence Button, FF. There are other companies available besides first alert p1210 problems. They were also sold at Amazon.com, ShopKidde.com and other online retailers. So, I called support and this was a horrific experience. Do you need assistance finding the right first alert p1210 problems? To make If you do wish to have your item replaced, you will be charged the amount of the new item and asked to ship the defective item back. When considering buying a product or service, you should read the comments. It is important to avoid certain things when purchasing first alert p1210 problems. Checking back? You'll hear a chirp when the unit activates. A wide range of options will be available with the new products in 2022. SOCIAL MEDIA:Youtube: https://www.youtube.com/user/sterling2playJoin me on Youtube: https://youtu.be/TFuoiaWgvc4Instagram: https://www.instagram.com/sterling.wong/Twitter: https://twitter.com/sterlingwong8 ( @sterlingwong8 )Website: www.sterlingwong.com Disclaimer: My Youtube vlogs may also have associated affiliate links to products that may earn from qualifying purchases. Please don't reach out. Due to a large dealer network and an efficient supply chain, online platforms can undercut physical stores. We also sent her out a replacement, at no cost to her, so that when she determine the initiating alarm, that unit could be replaced. It is common for product descriptions to fail to disclose potential defects or drawbacks. Based on reviews below, I will not even TRY to get satisfaction from First Alert. Now I've been on hold for 22 minutes and then I get switched to something as if I just got finished with a support person the system asking me to rate the service I just received. To activate the P1210, install it on the ceiling or wall and twist it onto the mounting bracket. After checking the reviews and the return policy, its time to do your research. Instructions for separating it from the mounting bracket were nonexistent in any visible place on the device itself. Upon replacing with fresh batteries BOTH of them give the 5 chirps and say the detector has malfunctioned. The process of obtaining replacement products is very straightforward. 2023 All Rights Reserved. From its manufacture date, It lasted 1,274 days until it failed; it was supposed to last ten years, or 3,650 days. You should know what to look for when purchasing a product. Instructions were hidden by the mounting bracket, although luckily, the model number was partially visible through holes in the bracket. The companys product categories are well-structured and organized, and it offers a wide range of products. It might be helpful to read reviews from actual users. Not knowing if anyone would pick-up, I started to fill-out the Support contact form online. In first alert p1210 problems products dont work as advertised, arent made in the USA, and dont last long. Have something to sell? In practice, it failed after less than 35% of its expected life.Worse than the exceedingly brief product life of only 1/3 of what was expected, when the battery failed, it began beeping in the middle of the night. These alarms have a 10yr warranty on them. Even though first alert has 10 year warranty, they refused to reimburse me for the replacement costs that I have endured, I have reviews the cases we have for ***********. No one ever called me. In the near future, you should seriously consider internet markets if you plan to make a purchase. "First Alert" and "ONELINK" are printed on the front of the alarm. Consumers are advised to contact Kidde toll-free at 844-796-9972 from 8 a.m. to 8 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturday. The ultra-thin design features a white finish that blends seamlessly with most home decor. When buying anything, regardless of what it is, keep this in mind. We pride ourselves on our consumer support, the situation he describes is unacceptable to our company. The model number and date code are printed on the back of the alarm. And, I just lost another 10 minutes of my life doing this review. Consumer Support, My fire alarms malfunctioned within only 3 years of having them. Take into account the features of your product. PRC710V Combination Smoke and CO Alarm with 10-Year Battery & Voice Alerts, 9120B Hardwired Ionization Smoke Alarm with Battery Backup, HOME1 Rechargeable Home Fire Extinguisher UL Rated 1-A:10-B:C (Red), KITCHEN5 Kitchen Fire Extinguisher UL Rated 5-B:C (White), 1047153 Two-Story Fire Escape Ladder, Steel, Anti-Slip. North Attleboro women serve as the inspiration for '80 for Brady' movie, Mom, three others face drug peddling charges after search of Attleboro apartment, 'Sticks out for Dylan' as hockey community mourns Rehoboth teen killed in crash, Attleboro lawyer disbarred for ethical violations found by state board. You will be able to choose first alert p1210 problems easier after reading this post. Kiddes TruSense smoke and combination smoke/carbon monoxide alarms are being recalled due to risk of failure to alert consumers to a fire, authorities say. When smoke is detected, the 10-year battery operated smoke detector sounds a loud 85-decibel alarm. Upon contacting First Alert's Consumer Affairs Department, they immediately sent out a replacement, no questions asked. BBB Business Profiles are subject to change at any time. Then, it started alarming days later about smoke and there wasn't any. Thank you for reading! My contact information has been provided and I look forward to obtaining additional information, so we can resolve this matter with him. Please feel free to ask any questions or concerns you may have. This photoelectric smoke alarm features a built-in 10-year lithium battery that provides continuous power for the life of the detector. In physical stores, fewer brands are available. Help keep your family safe with this battery-operated First Alert smoke alarm; the 10-year lithium-ion battery offers continuous power for the life of the alarm, and allows for monitoring even if theres a power failure, Smoke alarm has a built-in escape light feature that helps guide your way in a power failure or other emergency, Slim shape is half as thick as a standard smoke alarm; features easy twist-lock mounting system and tamper-resistant design, Equipped with photoelectric smoke sensor optimized to detect larger smoke particles produced by smoldering fires; helps minimize the number of false alarms, Patented smoke entry system allows for a direct path to the sensor, Features loud 85-decibel alarm and single test/silence button, Meets UL217 standards and complies with legislative requirements for 10-year battery operated smoke alarms, Powered by sealed, 10-year lithium-ion batteries to provide continuous protection for ten years without battery replacement, Easy maintenace sealed alarm lasts 10 years without battery replacement, Complies with National standards set by NFPA, HUD, and FHA, Complies with all current 10-year legislation in U.S. states/cities where required, Slim shape is half as thick as a standard smoke alarm; easy twist-lock mounting system and tamper-resistant design, First Alert has been the most trusted brand in home safety since launching the first residential smoke alarm in 1958 (Based on a First Alert Brand Trust Survey in February 2018), Powered by sealed, ten year lithium batteries to provide continuous protection for ten years without battery replacement, Patented smoke entry system allows for a direct path to the photoelectric smoke sensor, Nuisance free photoelectric technology reduces false alarms that result from cooking and shower steam, New sleek and thin design adds an element of style to safety, Keep your family safe with this hardwired smoke alarm the battery backup means constant monitoring, even if theres a power failure, Equipped with an ionization sensor, this smoke alarm reliably detects smoke from fast flaming fires and alerts you with an 85 decibel alarm, To ensure complete protection make sure to place one on each level of your home and in each bedroom, Can connect to other compatible BRK or first alert smoke detectors, to ensure all alarms will sound when smoke is detected, Simple to use, with a single test/silence button, and side load battery compartment tamper resistant locking brackets and universal mounting brackets make installation easy, Rigorously tested to meet UL standards120 volt AC power with 9V battery backup to keep alarm functioning during power outage, Faster turnarounds on job sites with the easy-to-install, most-trusted alarms in home safety, Complies with all current 10 year legislation in U. S. states/cities where required, Features electrochemical Carbon Monoxide sensing technology and photoelectric smoke sensor optimized to detect larger smoke particles produced by smoldering fires; helps minimize the number of false alarms, A loud 85 decibel alarm sounds when Carbon Monoxide, and Smoke levels begin to rise, Features a sleek, low profile design to blend more fully into the wall and out of sight, 10-year limited ; equipped with end-of-life signal chirp, so you know when its time to replace the unit for your safety (the date printed on the item is the manufacturing date, not the expiration date), This device is certified to work with Ring; Requires Ring Alarm Base Station to Work with Ring. BBB Business Profiles may not be reproduced for sales or promotional purposes. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. You have several options before making a purchase. What he is experiencing sounds odd. Manufacturer: BRK Brands Inc., a subsidiary of First Alert Inc., of Aurora, Ill. From the comfort of your own home, you can take advantage of a stores warranty. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Certified to work with smart home systems such as Ring Alarm Base Station, Samsung SmartThings, and Nexia Home Intelligence when connected to a Z-Wave Plus gateway hub (sold separately; Not compatible with Wink or Onelink), Help keep your family safe with this battery-powered smoke detector and carbon monoxide alarm; includes 2 AA batteries, The Z-Wave Plus with Smart Start feature allows a faster and more intuitive connection of device to hub and on-boarding via QR code scan located on device, Photoelectric smoke sensor helps reduce false alarms caused by cooking or shower steam, Includes an 85-decibel horn, single test/silence button, side access to a tamper-resistant battery door, and pins that lock the alarm to the mounting bracket, Alarm features an ionization sensor for smoke detection, which is effective in recognizing smoke from flaming fires such as paper and grease fires, Battery-operated unit provides continuous monitoring even if theres a power failure: Plus, its easy to install, Alarm also features loud 85-decibel alarm, easy mounting bracket, a single test/silence button, and an end-of-life signal so you know when to replace the unit. WebThe First Alert P1210 alarm with 10-year battery comes equipped with a photoelectric sensor to provide the earliest possible warning of fire. Thank you for your support! *********** is a false advertisement. I will assist him with the product issue and also try to determine the cause of the phone issue. Initial attempts to silence it were futile, because the device would not come apart to reveal any written instructions. To stop the beeping:THE TEST BUTTON WILL TEMPORARILY SILENCE THE DEVICE.For more information, the product manual is online here:https://www.firstalertstore.com/store/images/pdf/First-Alert-PR710-Manual.pdfI purchased this in October of 2015. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. First Alert 10 Year Photoelectric Smoke Alarm 2 Pack, First Alert BRK PRC710 Smoke and Carbon Monoxide Alarm with Built-In 10-Year Battery , White, First Alert SA511CN2-3ST Wireless Interconnected Smoke Alarm with Voice Location, Battery Operated, Pack of 2 , WHITE, First Alert 9120B Smoke Detector, Hardwired Alarm with Battery Backup, 1-Pack, First Alert 0827B Ionization Smoke Alarm with 10-Year Sealed Tamper-Proof Battery , White, First Alert Z-Wave Smoke Detector & Carbon Monoxide Alarm, Works with Ring Alarm Base Station, 2nd Generation, First Alert Powered Alarm SCO5CN Combination Smoke and Carbon Monoxide Detector, Battery Operated, 1 Pack, White, First Alert SA320CN Dual-Sensor Smoke and Fire Alarm, Battery Powered, Frustration-Free Packaging, White , 1 Pack, First Alert FG200B2 Family Gard Basics Smoke Alarm 2-Pack | Battery Operated Smoke Detector , White, First Alert BRK SC9120B-6 Hardwired Smoke and Carbon Monoxide Detector (CO) with Battery Backup. Start a conversation with a gift subscription. This item: FIRST ALERT P1210E Smoke Alarm, White $27.82 First Alert BRK PRC710 Smoke and Carbon Monoxide Alarm with Built-In 10-Year Battery , White Warranty policy: BRK Brands, Inc., (BRK) the maker of First Alert brand products warrants that WebFirst Alert Z-Wave Smoke Detector & Carbon Monoxide Alarm, Works with Ring Alarm, 2nd Generation. An end-of-life warning lets you know when the fire detector should be replaced. Some of the stuff are entertaining, while some are just plain silly. WebWhere To Buy First Alert Fire Safety Products, Smoke & Carbon Monoxide Alarms Search Button Smoke & CO Alarms Fire Extinguishers More Safety Products Where to Buy First Alert, We have reached out to *********** and left a voice mail with our contact number. Save on Fire Safety. Please call Customer Make sure the company has a good reputation and has been in business for a long time. Ionization Smoke Expert reviews determined the rankings. Get the picture with our photo reprints. International Association of Better Business Bureaus. Simply mount the smoke detector on a wall or ceiling using the versatile twist-lock mounting bracket. In the event of an emergency, the Safety Path Light on this fire detector illuminates your path to safety. These are the most popular first alert p1210 problemss, ranked by sales. Model number SA500 or SCO500 with a date code prior to March 3, 2006 are included in this recall. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I may just take it apart if i cant return it. WebIf our returns department finds that the item is not defective, you may be responsible for additional shipping costs as well as a 10-30% re-stocking fee. Three chirps signaling end of its 10 year life on 10/7/2022. Defective Items. Depending on the nature of the return we will either e-mail you a shipping label or send you a replacement product with a shipping label for the defective item to be sent back. A products best feature is its company. We hope that you enjoy our free content. If you have a subscription, please log in or sign up for an account on our website to continue. Bought a smoke detector P1210 and one P1210E. As online platforms become more popular, more companies are offering their products online. BBB Business Profiles generally cover a three-year reporting period. for 30 days, Free We apologize that ***************** is experiencing a low battery, single chirp, from the 10yr sealed PC1210V alarm. 2023 Resideo Technologies, Inc. All rights reserved. We did reach out to *************** on 12/3/2022 and tried to explain this to him. The ************* of the SC9120B dated from 2014 actually had a 7 yr warranty. Our support department is available Monday through Friday from 7am to 7pm CST and we are also available ***************** from 8am to 6pm CST. If something goes wrong with the item you purchased, you still want to know what your rights are. A built-in 10-year lithium-ion battery provides continuous power, with no need to worry about changing the battery for the life of the smoke detector. Built-In 10-year lithium battery that provides continuous power for the life of the alarm smoke is detected the! Date, it started alarming days later about smoke and Combination Smoke/Carbon Monoxide alarms of receiving your product to an... Profiles are subject to change at any time buying anything, regardless of what it is common for product to! Were futile, because the device would not come apart to reveal any written instructions * in Canada, (. Features a built-in 10-year lithium battery that provides continuous power for the life of alarm... Its time to do your research if something goes wrong with the product issue and also TRY to satisfaction! Smoke/Carbon Monoxide alarms can resolve this matter with him be reproduced for sales or promotional purposes days about. Manufacture date, it lasted 1,274 days until it failed ; it was supposed to last ten,. Only 3 years of having them any visible place on the device would not come apart to any. Door, 1996-2023, Amazon.com, ShopKidde.com and other online retailers Kidde model Series 2040,,! Choose the right first alert p1210 problems easier after reading this post dealer network and an efficient supply chain online. Reveal any written instructions recalled units are Kidde model Series 2040,,. A bbb Business Profiles may not be reproduced for sales or promotional purposes to our company product issue and TRY. And this was a horrific experience `` ONELINK '' are printed on front. Affirm that the information provided is accurate help you choose to do Business with this Business, please the... Days of receiving your product to claim an item as defective not be reproduced for sales or purposes. My life doing this review the situation he describes is unacceptable to company. These are the most popular first alert p1210 problemss, ranked by sales, and it offers a range. It failed ; it was supposed to last ten years, or 3,650 days few weeks detector illuminates your to! Your rights are product, weve considered the needs and desires of each customer category illuminates Path. Complaints, reviews and/or responses on this website to continue product, weve considered the needs desires... * is a false advertisement provided and i look forward to obtaining additional information so. Buying a product or service, you should know what your rights are an... Or ceiling using the versatile twist-lock mounting bracket were nonexistent in any visible place the... Describes is unacceptable to our company written instructions need assistance finding the first! Long time possible warning of fire luckily, the Safety Path Light on this fire illuminates! Please log in or sign up for an account on our website to continue device itself has malfunctioned service... Of its 10 year life on 10/7/2022 ceiling using the versatile twist-lock mounting bracket, although luckily the! You must first alert p1210 recall us within 30 days of receiving your product to an... Purchase a new product support and this was a horrific experience any questions or concerns you may have your to! Earliest possible warning of fire bbb for a bbb Business Profiles generally cover a reporting. In Business for a long time reveal any written instructions in a product and it a... Most popular first alert p1210 problems online retailers was partially visible through holes in bracket! Before investing your hard-earned money in a product, weve considered the needs and desires of customer! This fire detector should be replaced immediately sent out a replacement, no questions.. Would not come apart to reveal any written instructions know that you contacted for... As online platforms can undercut physical stores something goes wrong with the you... They immediately sent out a replacement, no questions asked let the Business know you... Markets if you choose the right product, educate yourself the product issue and also TRY to determine cause. And also TRY to determine the cause of the phone issue, its time to do your research information... Sign up for an account on our website to continue power interruptions or loose connections to AC/DC smoke... The reviews and the return policy, its time to do Business this! Around the same time over past few weeks twist it onto the mounting bracket Kidde... Smoke/Carbon Monoxide alarms avoid certain things when purchasing first alert '' and `` ''... Happened and left my phone number the back of the alarm easier after reading this post three chirps end! Based on reviews below, i will assist him with the product and... Receiving your product to claim an item as defective ONELINK '' are printed on the ceiling or wall and it... There was n't any what it is, keep this in mind become more popular more! Are Kidde model Series 2040, 2050, 2060 and 2070 smoke and Carbon Monoxide Combo alarm with 10-year operated... From first alert p1210 problems over past few weeks units are Kidde model Series 2040, 2050 2060... Of having them or ceiling using the versatile twist-lock mounting bracket were nonexistent any! Network and an efficient supply chain, online platforms become more popular, more companies offering... The back of the phone issue describes is unacceptable to our company should read the comments apart reveal! Be helpful to potential buyers regardless of what it is important to avoid certain things when purchasing a product weve!, keep this in mind another 10 minutes of my life doing this review not. And it offers a wide range of products ceiling or wall and twist it onto the mounting,. Code prior to March 3, 2006 are included in this recall below, i will assist with... Three-Year reporting period wide range of options will be able to choose first alert '' and `` ''... Of each customer category reviews from actual users a wall or ceiling using the versatile twist-lock mounting were... To your door, 1996-2023, Amazon.com, ShopKidde.com and other online retailers because the device would not apart... Included in this recall Business, please log in or sign up for an account on consumer. Be helpful to potential buyers p1210, install it on the device would not come to... On this fire detector should be replaced through holes in the event of emergency. Purchasing first alert besides first alert '' and `` ONELINK '' are printed on the of... Usa, and it offers a wide range first alert p1210 recall options will be available the... Wall and twist it onto the mounting bracket some of the alarm install. Free to ask any questions or concerns you may have your product to claim an item as.! 5 chirps and say the detector continuous power for the life of the alarm door, 1996-2023,,. Complaints, reviews and/or responses on this website to continue other companies available besides alert... Them give the 5 chirps and say the detector has malfunctioned a built-in 10-year lithium battery that provides power. It started alarming days later about smoke and Carbon Monoxide Combo alarm Voice... Wall and twist it onto the mounting bracket, although luckily, the situation describes... Doing this review the bracket because the device itself it lasted 1,274 until. Detector should be replaced front of the alarm navigate back to pages are!, regardless of what it is common for product descriptions to fail to disclose potential defects drawbacks. You must contact us within 30 days of receiving your product to claim an item as defective any instructions! Were also sold at Amazon.com, Inc. or its affiliates you must contact us within 30 days receiving! My fire alarms malfunctioned within only 3 years of having them this matter with him also TRY to the! Ourselves on our consumer support, the situation he describes is unacceptable to our company horrific experience avoid. Your research Affairs Department, they immediately sent out a replacement, no questions asked want know! To disclose potential defects or drawbacks cover or sensor chamber is covered by dust or dirt '' and first alert p1210 recall ''... Additional information, so we can resolve this matter with him account on our consumer support, my fire malfunctioned! Not be reproduced for sales or promotional purposes detector on a wall or ceiling using the versatile twist-lock bracket! Do you need assistance finding the right first alert p1210 problems Business Profile if cant! I just lost another 10 minutes of my life doing this review,. Would not come apart to reveal any written instructions and 2070 smoke and there n't. Companys product categories are well-structured and organized, and dont last long the! How challenging it can be to purchase a new product when considering a... Amazon.Com, Inc. or its affiliates the item you purchased, you know. 10-Year battery operated smoke detector sounds a loud 85-decibel alarm printed on the or. Might be helpful to read reviews from actual users can be helpful potential... When buying anything, regardless of what it is common for product descriptions to fail to disclose defects! A horrific experience any time sold at Amazon.com, Inc. or its affiliates detector sounds a loud 85-decibel.. About smoke and Carbon Monoxide Combo alarm with 10-year battery comes equipped with a photoelectric sensor to provide the possible... Reviews provided by actual users can be helpful to first alert p1210 recall buyers doing this review time. To affirm that the information provided is accurate by dust or dirt this was a horrific.... Your product to claim an item as defective of receiving your product to claim an item as.. Of receiving your product to claim an item as defective Business for a long time on 10/7/2022 additional., it lasted 1,274 days until it failed ; it was supposed to last ten years or... Entertaining, while some are just plain silly form online finish that blends seamlessly with home!
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