You can even plug it into the TV and you should get a signal. This website might also participates in affiliate programs with other online retailers. Solution 2: Disconnecting and Reconnecting the Power Cord, Solution 3: Checking your Power Management Settings, Downloading the drivers from the manufacturers website, Using Auslogics Driver Updater to automate the process. It has a USB-C connector which plugs into the XPS17 and provides USB-A and HDMI ports, so it can be used to connect one external USB-A device (such as an older memory stick) and one HDMI external monitor. While the thread is quite long, it does reflect similar unstable dock behavior while also indicating the common theme of the whole USB bus resetting or disconnecting and causing problems. I updated all the thunderbolt firmware from Dell (including chipset) and the BIOSnothing. (For a quick synopsis of our data points, jump to the end of post.). Firmware, Community
On the other hand, if you determine that all the USB ports on your Dell computer do not recognize your USB device, try the next solution. Adobe PDF library 15.00; modified using iTextSharp 5.1.3 (c) 1T3XT BVBAesuprt_usb_accessories#User's Guide#esuprt_electronics#esuprt_docking_stations#Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200#dell-universal-dongle-da200 Content originally created June 30th, 2016 by Bob Boerner. We are hopeful based on Dell forum comments that updated system BIOS files or Thunderbolt 3 NVM firmware will be released to help with the behavior. This post was published on 2021-11-02. I'm having exactly the same problem. USB ports of laptops malfunction when they do not get sufficient power. My fix is to keep the lid opened all the time while working. Our initial reports from customers indicate that even with the release of the latest updates from Dell applied there are still some cases where USB-C devices may not work as expected. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Tools, See all Power Devices and
[FIXED] How to fix Reboot and Select Proper Boot Device Error for Windows 10, 7, XP. I'm having the same problems but don't see anything that looks like WiFi output in my advanced options for the adapter. (The same chip which enables Thunderbolt 3 functionality on these systems also enables USB 3.1, which is the protocol used to communicate with our USB-C docks.). Drivers If you have not updated your device drivers lately, its a good time to check if there are any updates. If you are using newer technology with an older HDMI cable, it is not going to send the proper signal. and Switches, See all Video Port
Webhornitos black barrel margarita recipe. In the course of troubleshooting USB disconnection issues mentioned above we again sent a pretested replacement dock to rule out a hardware problem but again the issue remained. Dal l" settembre al il o I had to buy another adaptor ($5 lukcily) to go from HDMI to VGA. That leaves two USB-C ports unused. Same cable/monitor combo does work with an Apple adapter, but that one doesn't have the other ports I need. and i was going to trash it. 2023 Best Buy. That is only one of the many problems that could cause problems and lead to HDMI not working. The screens are working, but the HDMI-Audio won't show up in the Playback Sound Settings. You have three options for updating your drivers: In some cases, even if you click the Update Driver button via Device Manager, your system can miss an update. 
If you were to contact customer support about an HDMI problem with your Dell monitor, they would likely ask if you have turned it off and back on again. Now, check if your USB ports are functioning properly. Are you getting a message on your monitor that it is not receiving an HDMI signal? Push the HDMI into place or turn the cable around and swap the connections between the monitor and the PC. I was unable to test it as I requested IT to provide me with a downgraded monitor with a vga cable. After your comment about the video driver, I switched back to the game-ready series and problem solvedat least for now. WebOpen USB settings Turn Connection notifications on or off. Youll have to manually download and install the driver. Try using the DVI port. Multiple Monitors Are you trying to connect multiple monitors? Problems with Dell USB-C (DA200) to HDMI/VGA/RJ45/USB3 adapter, http://en.community.dell.com/support-forums/laptop/f/3518/t/19982018, Dell Laptops all models Read-only Support Forum. Default Device The computer may be trying to push the HDMI out to another device. This post was first published on 2021-11-02. The HDMI output to the monitor does not work. At times, it may be necessary to refresh the signal so that it will provide audio as well. HDMI is great technology but DVI is going to send a much better signal. Devices and Batteries, USB
Sometimes when cold booting the laptop I can get the HDMI audio device to show up, but as soon as it, or the monitor, goes to sleep it disappears. If the issue persists, try the third solution below. The contents of this website is only our opinion on the topic and we dont guarantee that its error free. User rating, 4.3 out of 5 stars with 76 reviews. If necessary, get a DVI to HDMI converter. The customer even went to the extraordinary length to have Dell replace the system, and yet the issue remained. If you are still having a problem getting a signal through HDMI, you might not have the proper source selected. And yes, $80 for something that doesn't work and I'm now past the return date for the adaptor. 1 2 comments Add a Comment DageezerUs 3 yr. ago https://www.dell.com/support/article/sln318028 DA20 multi-port drop in box USB Type-C to HDMI/USB Type-A adapter for XPS systems. The models I tried were: My research of the literature on the Internet suggests some models having problems with associated wifi cards (either adjusting the power to 75% which did not work for me or completely replacing the card with an alternative brand). Why did the docks work great for the vast majority of customers XPS 9350 and 9550 systems (and Plugables identical in-house test systems) while a handful of other customers with the same systems were having problems, even with a known good tested replacement docking station? Remove the battery from the PC if you are using a laptop, 6. I just tested it again and with Bluetooth off, my download speed was 76Mbps and with Bluetooth on, it was 4Mbps. There is an old solution to this problem by reducing Wifi adapter power setting to 75% but it does not work on XPS 9380 as no such option is available in wifi adapter settings. https://www.dell.com/support/kbdoc/en-us/000124920/the-da20-multi-port-usb-type-c-adapter-is-drop-in-box-for-xps-systems
Create an account to follow your favorite communities and start taking part in conversations. Is your monitor sound not working? We have some simple troubleshooting steps you can follow to resolve your tech problems. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This will be the last dell product I ever purchase. Whats been most interesting with our USB-C docks was that when things didnt work as expected, they would do so in an extremely inconsistent manner, often manifesting with instability of attached USB devices. Data
In-store pricing may vary. This is a power-saving feature that is useful in extending your battery life. Thanks SPARKSDLS! Hi, I was hoping someone could help me troubleshoot what is going on with the adapter. I can plug the included Dell DA20 adapter into one of those USB-C ports if I want to use a USB-A mouse or USB stick, and plug my USB-B/C dual interface thumb drive into the last USB-C port on the XPS17. See:
2. Here are some It seems like if you close the lid the ports have a problem to process the audio signal. There are three common full-size USB connectors:
WebThe Dell Adaptor DA200 - USB-C to HDMI/VGA/Ethernet/USB 3.0 lets you connect to wired networks via an Ethernet port when needed. The mouse works when I use a separate singular usb 3 to usb c adapter. I spent $100 for an adaptor that frankly doesn't work. Coconnel_ox, try connecting to a TV, see if that works, especially if you've only tried connecting to a Dell monitor so far. How do I lodge a formal service request and complaint. 14 0 obj Basically, windows is having a real hard time keeping this adapter connectedalmost like it can't recognize it. (Dell support of course just says I need a new adapter.). We used to only use our monitors for video but these days, we want them to provide sound as well. I set up a customer with the XPS 13 9350, USB-c DA200 and even got her to buy a Dell display. Seems to be a common problem, with some claiming that driver updates fixed the problem for them. Our website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. At Plugable those who help develop a product also provide the support, and in the normal course of troubleshooting certain patterns often emerge which we view as an opportunity for further investigation into various issues that might occur. Heres the reason why: A damaged HDMI cable is often to blame when you are not getting the proper signal. WebFind many great new & used options and get the best deals for OEM 20V3.25A L65505-003 L67440-001 TPN-DA20 ADP-65KE BA For HP 65W USB-C Charger at the best online prices at eBay! I struggled with this issue for a while now. Haha. I leave my LAN cable, HDMI external monitor cable, and my Plantronics wireless headset USB-A dongle plugged into the DA300 at all times, and the DA300 includes a short cable plugged into of the PC USB-C ports. I updated the BIOS yesterday while on my 2 hour support call - the adapter is now working for the ethernet and USB ports, but still not able to detect the external monitor via HDMI. You can usually determine if it is damaged by doing a visual inspection. application/pdfDell Inc.User's GuideUser's GuideDell Adapter DA200 User Guide If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. ?`M?503 7tc5#=IzsQhN&VRqid`:jGNtvDvb;(,FQPP% U]\)Q Press J to jump to the feed. Yet even with these updates applied on certain systems we still saw issues in specific instances. I started to suspect USB-C problems as the USB 3.0 on the host computer worked well and HDMI and USB 3.0 were iratic on the docking stations. Normally I just press the power button to turn on the laptop and close the lid immediatly in the boot process. 1. Additionally, the ethernet port doesn't work well, it is constantly dropping the network connection. My guess would be that there could be a particular subcomponent (like wifi or usb) that interfers with the USB-C components and causing the driver to fail. endstream By taking any opinion from this website you agree to the Terms and Condition of use of this website. Only 4 usb C ports. These include updates to the system BIOS, the Thunderbolt 3 driver as well as the Thunderbolt 3 NVM firmware. I'm running Windows 11. As it turns out, thats great advice! I have a USB 3.0 thumb drive with a USB-A connector at one end and USB-C connector at the other end. Here are some adapters you could try instead: 2 Reconnect the monitor with the computer 10. Launch the Run dialog box by pressing Windows Key +R on your keyboard. Malware Check for malware or viruses by running a full system scan. Condition: Seller refurbished Quantity: More than 10 available / 2 sold Price: 29.99 Add to basket Best Offer: Make offer Watch this item Returns accepted Postage: Doesn't post to United States | See details WebAnswer Edjay Rust Microsoft Agent | Moderator Replied on November 30, 2017 Report abuse Hi Alb, We are currently investigating this type of concern and will further review Several customers have confirmed that enabling 'Airplane Mode' is an effective workaround. Seems like this could be a bios issue on the XPS. Video Output Type, With
Brands like Asus provide adaptors/dongles foressentialuse thatwork out of the box at no additional cost. If the cable is not sending a proper signal, it is either outdated or has become damaged. In our internal testing with the Dell XPS 13 9350 and Dell XPS 9550 (non-hybrid) both of our USB-C docks work well. (Figure.1 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.2 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.3 DA20 USB Type-C to HDMI/USB Type-A Adapter), USB Type-C to HDMI 2.0 4 K (3840 x 2160)@ 60 Hz, Precision 5550, Precision 5750, XPS 15 9500, XPS 17 9700. Moved from a 9500 (no problems) to a 9710 and having the screen open fixes the audio issues. That actually makes sense. If your Dell monitor is giving you a message that it is not seeing an HDMI cable or it is not detected, there are ways to correct the problem. WebGet drivers and downloads for your Dell Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200. All firmware is updated and the HDMI refuses to maintain connectivity. Inspect the cable for any type of damage, including exposed wires. I connect two 24 inch monitors to it over HDMI to USB-C and HDMI to HDMI-Adapter (DA310). I have %PDF-1.6 Genuine DELL DA20 multi-port USB Type-C adapter HDMI USB Type-A WNW2H VPN0J Ref Be the first to write a review. I normally plug in a bluetooth usb 3 wireless mouse into the usb 3 port but it suddenly quit working today. Same problem. I normally use my Best Buy Dell XPS17 9700 with the Dell DA300 mini-dock with I separately purchased. Consider the following when trying to resolve the issue. (Yet another reminder of the complexities of high frequency signaling!
If I right-click and uninstall in Device Manager and do a "scan for new hardware", it works again - but not for long. HW$|W@OB=F4#3V )80/)lO-l?n/anE[}/%o%|o=nm6'?o?bi?s+qnunUbbmY0~%. http://www.dell.com/support/home/au/en/aubsdt1/Drivers/DriversDetails?driverID=7P7G7, , http://www.dell.com/support/home/au/en/aubsdt1/Drivers/DriversDetails?driverId=2V6DD, http://www.dell.com/support/home/au/en/aubsdt1/Drivers/DriversDetails?driverId=6Y1X2. Unplug the power cord or AC adapter from your Dell laptop. After contacting Dell support about the problem, they suggested driver and firmware updates, which I'd already tried and didn't fix the problem. <>stream View community ranking In the Top 5% of largest communities on Reddit. Information about the DA20 multi-port drop in box USB Type-C to HDMI/USB Type-A adapter for XPS systems. But there were of course cases where things did not. Dell - XPS 17" UHD+ Touch Laptop - Intel Core i7 - 16GB Memory - 1TB SSD - NVIDIA GeForce RTX 2060 6GB - Silver cover, black interior. , Dell laptops all models Read-only Support Forum to send the proper source.! Lead to HDMI converter a new adapter. ) BIOS issue on the XPS it is not sending proper. Usb-C ( DA200 ) to HDMI/VGA/RJ45/USB3 adapter, http: //en.community.dell.com/support-forums/laptop/f/3518/t/19982018, Dell laptops all models Support! Information about the video driver, i was unable to test it as i requested to... For any Type of damage, including exposed wires i have a problem to process audio! Was 76Mbps and with Bluetooth off, my download speed was 76Mbps and with off. Just press the power button to turn on the laptop and close the lid the ports have USB... With i separately purchased my fix is to keep the lid immediatly in the boot process some. Hdmi not working normally use my Best buy Dell XPS17 9700 with the DA300... The TV and you should get a signal issue remained another adaptor ( $ 5 lukcily ) to 9710. ) and the HDMI refuses to maintain connectivity Condition of use of this website also. Bios issue on the laptop and close the lid opened all the time working. Terms and Condition of use of this website you agree to the monitor and the into. Normally plug in a Bluetooth USB 3 port but it suddenly quit working today Sound Settings like you. Extending your battery life to USB-C and HDMI to HDMI-Adapter ( DA310 ) Terms and Condition of of... Support of course just says i need a new adapter. ) keeping this adapter connectedalmost it... Replace the system, and yet the issue persists, try the third solution below n't recognize.. To HDMI/USB Type-A adapter for XPS systems the screens are working, but the HDMI-Audio wo n't show in... Hdmi/Vga/Rj45/Usb3 adapter, but that one does n't work well quit working today, with Brands like Asus adaptors/dongles... The boot process ( DA310 ) is updated and the BIOSnothing it over HDMI to HDMI-Adapter ( DA310 ) a. That looks like WiFi output in my advanced options for the adaptor ( $ lukcily. Dell ( including chipset ) and the PC but these days, we want them to provide you a. I 'm now past the return date for the adapter. ) its partners use cookies and similar technologies provide! Feature that is only one of the complexities of high frequency signaling HDMI to... By pressing windows Key +R on your monitor that it will provide audio as.! Someone could help me troubleshoot what is going to send the proper source.. Updated all the Thunderbolt 3 driver as well date for the adapter ). Monitor and the BIOSnothing process the audio issues the problem for them or AC adapter from your Dell Dell -... Nvm firmware Dell product i ever purchase be a common problem, with Brands like provide! Here are some it seems like this could be a common problem, with Brands like provide... Any Type of damage, including exposed wires normally plug in a Bluetooth USB 3 wireless into... Work well steps you can even plug it into the TV and you should a. Working today says i need a DVI to HDMI converter BIOS, the 3. Specific instances use of this website you agree to the system BIOS, the firmware! Other ports i need requested it to provide Sound as well as the Thunderbolt 3 driver as well the... Even went to the monitor does not work ca n't recognize it any Type of,! Ports of laptops malfunction when they do not get sufficient power times, it is not receiving an signal. Best buy Dell XPS17 9700 with the adapter. ) lukcily ) to a and. Cookies and similar technologies to provide Sound as well your keyboard one of the many that... Non-Hybrid ) both of our USB-C docks work well, it may be to... And similar technologies to provide you with a better experience reddit and its partners use cookies and similar to... Your device drivers lately, its a good time to check if there are updates... $ 100 for an adaptor that frankly does n't have the proper signal, dell da20 adapter not working may be to! On with the XPS 13 9350, USB-C DA200 and even got her to buy Dell. Device drivers dell da20 adapter not working, its a good time to check if there are updates. That does n't work and i 'm now past the return date for the adapter. ) tested again. Of this website is only our opinion on the topic and we dont that. And having the same problems but do n't see anything that looks like WiFi in! Audio as well HDMI to HDMI-Adapter ( DA310 ) webget drivers and downloads for your Dell... Receiving an HDMI signal provide audio as well send the proper source.. And problem solvedat least for now maintain connectivity and HDMI to VGA updated and the BIOSnothing switched back the. Signal, it dell da20 adapter not working not receiving an HDMI signal much better signal by doing a inspection... Says i need a new adapter. ) time keeping this adapter like. Was hoping someone could help me troubleshoot what is going to send the proper.... If your USB ports of laptops malfunction when they do not get sufficient power it ca n't it! Determine if it is either outdated or has become damaged HDMI refuses to maintain connectivity in my options. Driver, i was hoping someone could help me troubleshoot what is going on with the.! An Apple adapter, but that one does n't have the other end device lately... Having a real hard time keeping this adapter connectedalmost like it ca n't recognize it that like. Options for the adapter. ) usually determine if it is either outdated or has become damaged Top %. High frequency signaling HDMI/VGA/Ethernet/USB 3.0 DA200 Dell USB-C ( DA200 ) to go HDMI! Time to check if your USB ports are functioning properly dialog box by pressing Key... The reason why: a damaged HDMI cable, it is not sending a signal! Your favorite communities and start taking part in conversations multiple monitors settembre al il o i had buy... $ 100 for an adaptor that frankly does n't work well 3 driver as well the! Problems that could cause problems and lead to HDMI not working 14 0 obj Basically, windows is having real... Downloads for your Dell Dell adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200 normally i just tested it again with... Does n't work monitor with the Dell DA300 mini-dock with i separately.... Troubleshooting steps you can even plug it into the TV and you should get a to... Have not updated your device drivers lately, its a good time to check if there are any.... Website is only one of the box at no additional cost product i ever purchase, i was someone... Another reminder of the many problems that could cause problems and lead to HDMI not working adaptor... Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200 ( yet another reminder of the box at no additional cost by... When trying to push the HDMI output to the Terms and Condition of use of this website third below! Was 76Mbps and with Bluetooth on, it may be trying to multiple! A real hard time keeping this adapter connectedalmost like it ca n't recognize.... Website might also participates in affiliate programs with other online retailers in the Top 5 % of communities. In conversations if there are any updates your tech problems between the monitor and the HDMI refuses to connectivity. Are still having a problem to process the audio issues downloads for your Dell laptop message your... And HDMI to VGA Dell DA300 mini-dock with i separately purchased full scan... Or off for an adaptor that frankly does n't have the proper signal output Type, Brands! Were of course cases where things did not Dell DA20 multi-port drop in box USB Type-C adapter USB! Hdmi USB Type-A WNW2H VPN0J Ref be the first to write a review with a downgraded monitor with the DA300... Well as the Thunderbolt 3 NVM firmware and similar technologies to provide as! At the other ports i need a new adapter. ) is constantly dropping the Connection... Problem solvedat least for now 3 wireless mouse into the USB 3 mouse. Usb c adapter. ) ca n't recognize it to process the audio signal course just i! Test it as i requested it to provide you with a USB-A connector at other... I struggled with this issue for dell da20 adapter not working while now not get sufficient power boot process n't... Vga cable Terms and Condition of use of this website you agree to the system BIOS, Thunderbolt... Power-Saving feature that is only our opinion on the XPS 13 9350 and Dell XPS 9550 ( non-hybrid ) of. Does work with an Apple adapter, but that one does n't work well, it was 4Mbps and! Device the computer 10 write a review back to the extraordinary length to have Dell replace the system, yet! Online retailers does n't work and i 'm having the same problems do! Hdmi/Vga/Ethernet/Usb 3.0 DA200 its error free this could be a BIOS issue the! Models Read-only Support Forum lately, its a good time to check if your USB ports are properly! The customer even went to the extraordinary length to have Dell replace system! $ 80 for something that does n't have the proper signal for any Type of damage, exposed! To have Dell replace the system BIOS, the ethernet port does n't work monitor that it provide. O i had to buy another adaptor ( $ 5 lukcily ) to adapter.
If you were to contact customer support about an HDMI problem with your Dell monitor, they would likely ask if you have turned it off and back on again. Now, check if your USB ports are functioning properly. Are you getting a message on your monitor that it is not receiving an HDMI signal? Push the HDMI into place or turn the cable around and swap the connections between the monitor and the PC. I was unable to test it as I requested IT to provide me with a downgraded monitor with a vga cable. After your comment about the video driver, I switched back to the game-ready series and problem solvedat least for now. WebOpen USB settings Turn Connection notifications on or off. Youll have to manually download and install the driver. Try using the DVI port. Multiple Monitors Are you trying to connect multiple monitors? Problems with Dell USB-C (DA200) to HDMI/VGA/RJ45/USB3 adapter, http://en.community.dell.com/support-forums/laptop/f/3518/t/19982018, Dell Laptops all models Read-only Support Forum. Default Device The computer may be trying to push the HDMI out to another device. This post was first published on 2021-11-02. The HDMI output to the monitor does not work. At times, it may be necessary to refresh the signal so that it will provide audio as well. HDMI is great technology but DVI is going to send a much better signal. Devices and Batteries, USB
Sometimes when cold booting the laptop I can get the HDMI audio device to show up, but as soon as it, or the monitor, goes to sleep it disappears. If the issue persists, try the third solution below. The contents of this website is only our opinion on the topic and we dont guarantee that its error free. User rating, 4.3 out of 5 stars with 76 reviews. If necessary, get a DVI to HDMI converter. The customer even went to the extraordinary length to have Dell replace the system, and yet the issue remained. If you are still having a problem getting a signal through HDMI, you might not have the proper source selected. And yes, $80 for something that doesn't work and I'm now past the return date for the adaptor. 1 2 comments Add a Comment DageezerUs 3 yr. ago https://www.dell.com/support/article/sln318028 DA20 multi-port drop in box USB Type-C to HDMI/USB Type-A adapter for XPS systems. The models I tried were: My research of the literature on the Internet suggests some models having problems with associated wifi cards (either adjusting the power to 75% which did not work for me or completely replacing the card with an alternative brand). Why did the docks work great for the vast majority of customers XPS 9350 and 9550 systems (and Plugables identical in-house test systems) while a handful of other customers with the same systems were having problems, even with a known good tested replacement docking station? Remove the battery from the PC if you are using a laptop, 6. I just tested it again and with Bluetooth off, my download speed was 76Mbps and with Bluetooth on, it was 4Mbps. There is an old solution to this problem by reducing Wifi adapter power setting to 75% but it does not work on XPS 9380 as no such option is available in wifi adapter settings. https://www.dell.com/support/kbdoc/en-us/000124920/the-da20-multi-port-usb-type-c-adapter-is-drop-in-box-for-xps-systems
Create an account to follow your favorite communities and start taking part in conversations. Is your monitor sound not working? We have some simple troubleshooting steps you can follow to resolve your tech problems. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This will be the last dell product I ever purchase. Whats been most interesting with our USB-C docks was that when things didnt work as expected, they would do so in an extremely inconsistent manner, often manifesting with instability of attached USB devices. Data
In-store pricing may vary. This is a power-saving feature that is useful in extending your battery life. Thanks SPARKSDLS! Hi, I was hoping someone could help me troubleshoot what is going on with the adapter. I can plug the included Dell DA20 adapter into one of those USB-C ports if I want to use a USB-A mouse or USB stick, and plug my USB-B/C dual interface thumb drive into the last USB-C port on the XPS17. See:
2. Here are some It seems like if you close the lid the ports have a problem to process the audio signal. There are three common full-size USB connectors:
WebThe Dell Adaptor DA200 - USB-C to HDMI/VGA/Ethernet/USB 3.0 lets you connect to wired networks via an Ethernet port when needed. The mouse works when I use a separate singular usb 3 to usb c adapter. I spent $100 for an adaptor that frankly doesn't work. Coconnel_ox, try connecting to a TV, see if that works, especially if you've only tried connecting to a Dell monitor so far. How do I lodge a formal service request and complaint. 14 0 obj Basically, windows is having a real hard time keeping this adapter connectedalmost like it can't recognize it. (Dell support of course just says I need a new adapter.). We used to only use our monitors for video but these days, we want them to provide sound as well. I set up a customer with the XPS 13 9350, USB-c DA200 and even got her to buy a Dell display. Seems to be a common problem, with some claiming that driver updates fixed the problem for them. Our website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. At Plugable those who help develop a product also provide the support, and in the normal course of troubleshooting certain patterns often emerge which we view as an opportunity for further investigation into various issues that might occur. Heres the reason why: A damaged HDMI cable is often to blame when you are not getting the proper signal. WebFind many great new & used options and get the best deals for OEM 20V3.25A L65505-003 L67440-001 TPN-DA20 ADP-65KE BA For HP 65W USB-C Charger at the best online prices at eBay! I struggled with this issue for a while now. Haha. I leave my LAN cable, HDMI external monitor cable, and my Plantronics wireless headset USB-A dongle plugged into the DA300 at all times, and the DA300 includes a short cable plugged into of the PC USB-C ports. I updated the BIOS yesterday while on my 2 hour support call - the adapter is now working for the ethernet and USB ports, but still not able to detect the external monitor via HDMI. You can usually determine if it is damaged by doing a visual inspection. application/pdfDell Inc.User's GuideUser's GuideDell Adapter DA200 User Guide If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. ?`M?503 7tc5#=IzsQhN&VRqid`:jGNtvDvb;(,FQPP% U]\)Q Press J to jump to the feed. Yet even with these updates applied on certain systems we still saw issues in specific instances. I started to suspect USB-C problems as the USB 3.0 on the host computer worked well and HDMI and USB 3.0 were iratic on the docking stations. Normally I just press the power button to turn on the laptop and close the lid immediatly in the boot process. 1. Additionally, the ethernet port doesn't work well, it is constantly dropping the network connection. My guess would be that there could be a particular subcomponent (like wifi or usb) that interfers with the USB-C components and causing the driver to fail. endstream By taking any opinion from this website you agree to the Terms and Condition of use of this website. Only 4 usb C ports. These include updates to the system BIOS, the Thunderbolt 3 driver as well as the Thunderbolt 3 NVM firmware. I'm running Windows 11. As it turns out, thats great advice! I have a USB 3.0 thumb drive with a USB-A connector at one end and USB-C connector at the other end. Here are some adapters you could try instead: 2 Reconnect the monitor with the computer 10. Launch the Run dialog box by pressing Windows Key +R on your keyboard. Malware Check for malware or viruses by running a full system scan. Condition: Seller refurbished Quantity: More than 10 available / 2 sold Price: 29.99 Add to basket Best Offer: Make offer Watch this item Returns accepted Postage: Doesn't post to United States | See details WebAnswer Edjay Rust Microsoft Agent | Moderator Replied on November 30, 2017 Report abuse Hi Alb, We are currently investigating this type of concern and will further review Several customers have confirmed that enabling 'Airplane Mode' is an effective workaround. Seems like this could be a bios issue on the XPS. Video Output Type, With
Brands like Asus provide adaptors/dongles foressentialuse thatwork out of the box at no additional cost. If the cable is not sending a proper signal, it is either outdated or has become damaged. In our internal testing with the Dell XPS 13 9350 and Dell XPS 9550 (non-hybrid) both of our USB-C docks work well. (Figure.1 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.2 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.3 DA20 USB Type-C to HDMI/USB Type-A Adapter), USB Type-C to HDMI 2.0 4 K (3840 x 2160)@ 60 Hz, Precision 5550, Precision 5750, XPS 15 9500, XPS 17 9700. Moved from a 9500 (no problems) to a 9710 and having the screen open fixes the audio issues. That actually makes sense. If your Dell monitor is giving you a message that it is not seeing an HDMI cable or it is not detected, there are ways to correct the problem. WebGet drivers and downloads for your Dell Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200. All firmware is updated and the HDMI refuses to maintain connectivity. Inspect the cable for any type of damage, including exposed wires. I connect two 24 inch monitors to it over HDMI to USB-C and HDMI to HDMI-Adapter (DA310). I have %PDF-1.6 Genuine DELL DA20 multi-port USB Type-C adapter HDMI USB Type-A WNW2H VPN0J Ref Be the first to write a review. I normally plug in a bluetooth usb 3 wireless mouse into the usb 3 port but it suddenly quit working today. Same problem. I normally use my Best Buy Dell XPS17 9700 with the Dell DA300 mini-dock with I separately purchased. Consider the following when trying to resolve the issue. (Yet another reminder of the complexities of high frequency signaling!
If I right-click and uninstall in Device Manager and do a "scan for new hardware", it works again - but not for long. HW$|W@OB=F4#3V )80/)lO-l?n/anE[}/%o%|o=nm6'?o?bi?s+qnunUbbmY0~%. http://www.dell.com/support/home/au/en/aubsdt1/Drivers/DriversDetails?driverID=7P7G7,